ETax847 Posted March 6, 2013 Report Share Posted March 6, 2013 A return won't open for me. Every time I try to open it, it crashes ATX. Does anyone know how to fix this? Quote Link to comment Share on other sites More sharing options...
Jill Kubiak Posted March 6, 2013 Report Share Posted March 6, 2013 I had 2. One I deleted and rerolled and started over. The other, I deleted and restored from backup. Jill Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted March 6, 2013 Report Share Posted March 6, 2013 Try this, this worked for me, rename the client to something else, then try opening. I just renamed it back after it opened. Quote Link to comment Share on other sites More sharing options...
North Idaho Rich Posted March 6, 2013 Report Share Posted March 6, 2013 Importing a export copy worked twice for me on this problem. Program crashed twice on 2 returns in a row and wouldn't let me go back in. The crash occured as I was recreating the efile after making the export copy. I always make an export copy while in the return after creating a successful efile. What caused the crash was the dreaded paper check XXX problem/click on print. escape and recreate but now a crash. I rebooted did the import and was fine. Now I save, close the return, go back in and recreate. I should have only let it happen once... Quote Link to comment Share on other sites More sharing options...
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