DANRVAN Posted March 27, 2014 Report Share Posted March 27, 2014 This happened after I updated. The program closed as I was preparing to print. When I reopened, the data was gone. Auto save was set for 5 minutes and at least that amount of time had passed. Luckily it was a simple return and it only took 10 minutes to put the data back in. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted March 27, 2014 Report Share Posted March 27, 2014 Jack was telling me just the other day that I shouldn't save as often as I do. I save early and often. I do this in ANY program I use (spreadsheet, text editor, email, etc.) I've lost data in ATX on crashes several times in the past few weeks, but it is always just one form because I save before switching forms almost without fail. I hit Ctrl-S about every minute or so. Whenever I'm ready to hit Ctrl-B, I always hit Ctrl-S first. You don't even have to release the Ctrl key. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted March 27, 2014 Report Share Posted March 27, 2014 This happened after I updated. The program closed as I was preparing to print. When I reopened, the data was gone. Auto save was set for 5 minutes and at least that amount of time had passed. Luckily it was a simple return and it only took 10 minutes to put the data back in. If this was a new return, and had not been closed or saved at least once, the autosave will not function. When you create a new return, after inputting demographic info, perform a save. Autosave will then work. This is a complete change from prior years where it would autosave an incomplete return. 1 Quote Link to comment Share on other sites More sharing options...
DANRVAN Posted March 27, 2014 Author Report Share Posted March 27, 2014 This was a return rolled over from 2012. My first thought was maybe the auto-save was turned off but it was still on. I don't know what caused it, but I put a sticky pad reminder on my monitor to save often! Quote Link to comment Share on other sites More sharing options...
Randall Posted March 28, 2014 Report Share Posted March 28, 2014 Did you update to 13.5? I didn't get a chance to and they sent a notice they took it down because of some problems. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted March 28, 2014 Report Share Posted March 28, 2014 The most important thing you do on a computer is SAVE, SAVE, SAVE! If your computer "takes too long to save", get a new computer. I was entering 5 W2s yesterday and I saved after each one. I save after entering each asset. I was saving less in ATX early on until it crashed and I had to reenter a K1 and Basis worksheet. I would rather spend a 1/10 of a second pressing Ctrl-S than 3 or 4 minutes reentering a K1, not to mention the frustration. Ain't nobody got time for that! Quote Link to comment Share on other sites More sharing options...
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