LisaAnn Posted January 29, 2017 Report Share Posted January 29, 2017 Hi Everyone, I hope your season is starting off better than mine! I just received my first submission with a Agency Reject ... IND-196 'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value. Does anyone have any idea what this is trying to tell me in English? Your help is always appreciated ! Quote Link to comment Share on other sites More sharing options...
easytax Posted January 29, 2017 Report Share Posted January 29, 2017 From ATX (answer is for 996) - I "Bing"'d ind 196 reject code and this was one of the answers: seems to go to your wording "Filing Security Information", etc. IRS reject code IND-180 and IND-996 Answer ID 14183 | Document ID | Published 03/04/2013 06:52 AM | Updated 04/21/2016 01:36 PM Your client's 1040 e-file is rejected with one or both codes, citing the following: The Identity Protection Personal Identification Number (IPPIN) must match the e-File database. Please double check your entry and resubmit your return with the correct number. The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number. The tax return has a value for the Identity Protection Personal Identification Number. Verify the number entered with the number on the IRS correspondence received by the taxpayer. The taxpayer is issued a new IPPIN each tax year. If the taxpayer cannot locate their IPPIN they can contact the IRS at 1-800-829-1040. Taxpayers who have had an IP PIN in the past but have not received one automatically can request one at www.irs.gov/getanippin.Note: Request must be made after February 2nd There is also a pilot program for taxpayers to opt into the IP PIN, to avoid identity theft. This has been expanded to 3 states (FL, GA, DC). Taxpayers in these 3 states can go to www.irs.gov/getanippin and opt-in to the program. Quote Link to comment Share on other sites More sharing options...
LisaAnn Posted January 29, 2017 Author Report Share Posted January 29, 2017 Thank you. However, neither of these taxpayers had IP PIN numbers issued for identity theft. I entered a case # with ATX, hopefully they will get back to me with some answers. It's sounding like an 'IP Address' issue, yet it gets cleared through ATX. I will post the resolution when one is found....hopefully that is sooner rather than later Thank you again. Quote Link to comment Share on other sites More sharing options...
Lion EA Posted January 30, 2017 Report Share Posted January 30, 2017 Check to see if you have a stray character in one of those fields. Delete the data in those fields totally, however ATX has you do that. Save. Quote Link to comment Share on other sites More sharing options...
Tax Prep by Deb Posted January 30, 2017 Report Share Posted January 30, 2017 3 hours ago, LisaAnn said: Hi Everyone, I hope your season is starting off better than mine! I just received my first submission with a Agency Reject ... IND-196 'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value. Does anyone have any idea what this is trying to tell me in English? Your help is always appreciated ! Make sure you update your forms then recreate the return and transmit again. I read something about this on ATX Blog Quote Link to comment Share on other sites More sharing options...
LisaAnn Posted January 30, 2017 Author Report Share Posted January 30, 2017 Thank you, I will try both suggestions and see what happens. Quote Link to comment Share on other sites More sharing options...
LisaAnn Posted January 30, 2017 Author Report Share Posted January 30, 2017 Supper! Your suggestions worked.....I deleted the 1040 and the E-File form and re-added them and then re-created the e-File. ACK received! So appreciative for your support. Thank you! Quote Link to comment Share on other sites More sharing options...
Tax Prep by Deb Posted February 1, 2017 Report Share Posted February 1, 2017 Glad to help. They also said just yesterday, I believe that if you try to create the e-file and your internet service is down, you may get the error, so you will need to recreate and resend. Quote Link to comment Share on other sites More sharing options...
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