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Cannot Transmit E-file


mdmcfarland

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Is anyone else having trouble with e-filing today? I NEED to efile several farm returns today!!! I get this message:

Server error: Error: Transmission cannot continue because of the server response. Please try again and if this error persists, contact Technical Support.

Error: A fatal error prevents further communications with the server at this time.

I have sent several emails to ATX and have now been on hold for 25 minutes with tech support. I really don't need this today!

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Stayed on hold for 20 minutes and they told me it was on their end and try again later. If I was still having the problem tomorrow call back then. (and wait another 20 min.) I did complain that the hold time for this time of the year was uncalled for. She said she was sorry. I told her that several of their clients including me were looking at other software for next year. Don't think it did any good though.

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02/27/2008

If you receive this error, it is usually related to high volume peak efile periods. If you keep trying, you should have success in efiling or downloading acknowledgements.

Error: The transmission can't continue due to a server error.

Error: Received response 12031: Unknown from the server instead of an XML

document.

I think this is an ONGOING problem...I got it at midnight Sunday, hardly a high volume peak...I have found that if you just keep trying they eventually go thru....

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