Catherine Posted December 5, 2017 Report Share Posted December 5, 2017 I am still getting the "down for maintenance" error when trying to log in (and boy oh boy just trying to find that new login page is a royal PITA). I have moved my main office, need to update that info in e-services, and of course now cannot. Anyone have any idea how long this is supposed to last? Quote Link to comment Share on other sites More sharing options...
Sarypion Posted December 5, 2017 Report Share Posted December 5, 2017 Are you trying to update your Application? I was told to always access the application through the link on this website: https://www.irs.gov/tax-professionals/e-services-online-tools-for-tax-professionals 1 Quote Link to comment Share on other sites More sharing options...
Catherine Posted December 5, 2017 Author Report Share Posted December 5, 2017 It eventually brings you to the same login screen that gives the "out of order" message. Quote Link to comment Share on other sites More sharing options...
Sarypion Posted December 5, 2017 Report Share Posted December 5, 2017 Hmm... I'm currently logged in and can see my e-services application without problems. Unless I'm talking about something different? 1 Quote Link to comment Share on other sites More sharing options...
Lee B Posted December 5, 2017 Report Share Posted December 5, 2017 Clear your browser history or try a different browser. 1 Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted December 6, 2017 Report Share Posted December 6, 2017 18 hours ago, Catherine said: It eventually brings you to the same login screen that gives the "out of order" message. Are you choosing Transcript Delivery System? When you get to the login screen, if the first 3 characters of the URL are la2, change that to la1. Or just click here. 1 Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted December 6, 2017 Report Share Posted December 6, 2017 Act now to get your new e-Services account created by calling the e-Help Desk. IRS has additional personnel available to help you register and authenticate your identity. e-Services will be moving behind the two-factor Secure Access process before the end of the year. At that time, all e-Services users without a Secure Access account will then be required to re-register using Secure Access authentication.We are offering this phone option in advance of the Secure Access launch to help you avoid any delays that might affect your work. If you already have created an account using the Secure Access process via Get Transcript Online, for example, there is no further action you need to take. To get started call, the e-Help desk at 1-888-841-4648 (select your language, then prompt 1 and remain on the line until a CSR picks up), 7:30 a.m. Eastern to 7 p.m. Eastern. Quote Link to comment Share on other sites More sharing options...
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