grandmabee Posted February 8, 2019 Report Share Posted February 8, 2019 trying to download program onto my laptop for home work. I got locked out. I asked to reset password but they never send the password thru email. Now I can't do anything. support wait phone says over a hour wait. waiting on chat support but who knows how long it will be. Anyone else have this problem? Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted February 8, 2019 Report Share Posted February 8, 2019 From my How to notes: If you get locked out of the support site, reset your password. The temp password is the main install code for the current year. Quote Link to comment Share on other sites More sharing options...
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