Any body else having issues getting Ack's back from California?

[Tax Prep by Deb]

I use Drake software and still have ack's pending for California going back to the 14th.  I had five come in today, but still have 9 pending some going back to the 14th, 15th, 16th and one from today.  I have never had them come back this slow.  Drake says there is nothing reported on their end, but it seems really slow.

[BulldogTom]

They started slowing down on Monday.   Seems to be slow but all eventually ack'd.

Tom
Longview, TX

[Tax Prep by Deb]

I still have 5 out all either 04/14 or 04/15.  All the ones I sent later have come back.  I called Drake yesterday and they said there is nothing showing on their end that there is any problem with California.  I've had them take longer at times, but never this long.

[jklcpa]

Are these returns on extension? The reason I ask is that my state doesn't accept e-filing of its extension, so when I send the 4868, I always click the box to suppress the state from being sent just in case. Then, I always have to remember to uncheck that box when I file the returns themselves.  Any possibility something like that happened?

Another thing, have you checked the e-file database for these 5 returns, either through the software or Drake's online site to make sure they were sent and for the timestamps?

[Tax Prep by Deb]

No, these are normal tax returns.  Nothing out of the ordinary, very simple, basic returns.

[Tax Prep by Deb]

12 hours ago, jklcpa said:

Are these returns on extension? The reason I ask is that my state doesn't accept e-filing of its extension, so when I send the 4868, I always click the box to suppress the state from being sent just in case. Then, I always have to remember to uncheck that box when I file the returns themselves.  Any possibility something like that happened?

Another thing, have you checked the e-file database for these 5 returns, either through the software or Drake's online site to make sure they were sent and for the timestamps?

Yes, I and Drake both have checked, they have them they just haven't been accepted or rejected.

[BulldogTom]

Wow that is weird.   Not sure what to say.   All my CA returns filed on the 14th and 15th were Ack'd by the end of the day on the 15th.

Tom
Longview, TX

[jklcpa]

2 hours ago, Tax Prep by Deb said:

Yes, I and Drake both have checked, they have them they just haven't been accepted or rejected.

If you haven't yet done so, I would go to Drake's support site, and under "Reports," print out the "E-file Detail Lookup Report ."  That report is more detailed than what is available through the software. For Federal and each state return, it shows the time stamp, its e-file status, the e-file submission i.d., and the DCN.   The submission i.d. is unique to each return, so CA's identifier will be different than the federal or any other states for the client.

Because by Monday you will be beyond the 5 day correction period for rejected e-files, that report would prove that e-filing was done timely, because if you end up resubmitting the e-file for some reason, it is my understanding that a new e-file submission i.d. is generated and that may make it appear as if these returns were filed late.

If you don't have acks by Monday, I also think you should escalate this to a higher level with Drake than with those that provide basic telephone support.  There were other years where posts here indicated a delay of 2-3 days immediately after the deadline, but this seems too long to me.

[Tax Prep by Deb]

Me too!  And that has been my fear that this will not post correctly, even though I filed on time.