BulldogTom Posted January 5, 2010 Report Share Posted January 5, 2010 Did anyone else have this happen. I updated (like I do every day) the software and when I went in the next time it automatically started downloading updates. I know my preferences and I know I did not set them to auto update. Now I am sitting here for 10 minutes waiting for the software to update and it is stuck at 92%. This is not good. I don't like when ATX changes my preferences. GRRRRRRRRRRRRR!!!! Tom Lodi, cA Quote Link to comment Share on other sites More sharing options...
JohnH Posted January 5, 2010 Report Share Posted January 5, 2010 I noticed that as well. I had updated earlier today, but when I updated a couple of hours ago the program restarted and during the restart it gave me a message that it was ready to start automatically updating whenever the program restarts. I rejected that screen and immediately changed the preference to prohibit it from updating except when I choose. I'll bet you thought that was the "Do You Want to See the Forms" query we always get and you accepted the automatic updates by accident. I agree with you - I only want it updating when I tell it to do so. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted January 5, 2010 Report Share Posted January 5, 2010 That's the way I want it to do it, too. But I know a lot of folks have asked for automatic updating "like many other programs do". Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted January 5, 2010 Report Share Posted January 5, 2010 I wonder if they will listen to the hundreds of us that want print order preferences? Quote Link to comment Share on other sites More sharing options...
JohnH Posted January 5, 2010 Report Share Posted January 5, 2010 In thinking about how this preference change came about, it's important to note that it happened when the download required a "Restart". Now I'm wondering if this was a one-time event or if the preference is set to default back to automatic every time there's a "Restart" required. I guess we'll find out next time that happens. I have to say that overall the process has been very smooth for me. I downloaded the software (Max) from the web site last week and have updated onc3e or twice every business day. Haven't had any problems or issues (except for this minor one), and everything seems to be working just fine. Quote Link to comment Share on other sites More sharing options...
TAXBILLY Posted January 5, 2010 Report Share Posted January 5, 2010 I, too, like to be in control so I went to preferences and changed it back. taxbilly Quote Link to comment Share on other sites More sharing options...
Bart Posted January 5, 2010 Report Share Posted January 5, 2010 required a "Restart" The update required a restart because there was a program update as well as the regular forms update. I would think that if the next program update(s) change the preference like this one did, the restart will give you a warning about the preference change just as this one did. Quote Link to comment Share on other sites More sharing options...
JohnH Posted January 5, 2010 Report Share Posted January 5, 2010 Question answered. I got a "Restart" when I updated about an hour ago and it didn't try to reset this preference. Quote Link to comment Share on other sites More sharing options...
Maribeth Posted January 5, 2010 Report Share Posted January 5, 2010 I wonder if they will listen to the hundreds of us that want print order preferences? I know, I know, I know. In our office, the biggest complaint on ATX is their print routine. It takes me 15 minutes to prep a return and 30 minutes to get it printed out in the order that we use. Maribeth Quote Link to comment Share on other sites More sharing options...
JohnH Posted January 5, 2010 Report Share Posted January 5, 2010 Would it be easier to print to PDF Factory and then rearrange it as you like? Quote Link to comment Share on other sites More sharing options...
Chowdahead Posted January 7, 2010 Report Share Posted January 7, 2010 Thank goodness for the auto-update. There was nothing worse then sending a bunch of RALs and then having it get rejected because a form version is out-of-date. :angry: Quote Link to comment Share on other sites More sharing options...
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