Don't let this ruin your day. The only thing that has changed from the day before yesterday to yesterday is that the guy's documentation changed addresses. Without the agreed upon retainer, you should feel zero compulsion to even lift a finger over this info. If it were me, even with the retainer, it would be on a shelf until after next Tuesday. In fact, I do have one that brought in his info for 2008, 2009, 2010, and 2011 completely unannounced on April 2nd. We told him it will be a month before we even think about looking at it. He said - that's fine, I am in no hurry. Well I guess not. 2008? Really?
I am stuck on 22 to get finished. I do two and two come in. I have completed all those that we told would be finished. Now it is very low key. If I get them done I am a hero, if not, they were told when they brought their info that they would be on extension. I am truly in coast mode in my mind.