Catch-22. Employers must use the "no W4" instructions, or follow the last valid W4. Employers have zero ability to honor any napkin, or handwritten request (except for the new instructions for claiming exempt). Employers face liability if they do anything else, including offering to help with a W4 (and I suspect most preparers don't want any employer or other non trained person offering tax advice). Since I work with employers, I have to know the rules they are subject to, and when asked, advise accordingly. yet here, I see the tax preparer perspective, which does not always align with the rules for the employers.
Likely, nothing will change, as there is no financial incentive, but I will continue to try to educate! I just cannot get it through my thick skull how it is any more time consuming for a preparer to recommend legal W4 settings versus giving something the employee cannot actually use (and when attempted, causes conflict with the employer who follows their rules). I get asked often (daily this time of year, and likely multiple times per day in January) what an employer should do when an employee requests a flat percent, or a dollar amount for the year. My answer will remain the same, employer can provide the form and instructions, but is not to help fill out the form, or honor anything other than a valid W4 form. (Yes, there is online training for employers to learn what is valid, since the liability is not to be ignored.)
While my opinion hardly matters, the new W4 form, under the current administration's rules, is an improvement, as removing allowances is a good idea, and adding very direct means to indicate credits and other items to alter withholding allows for more accurate withholding. Most complaints are about "change" in general, and the delay in implementation was caused by some unfounded privacy concerns. Of course, the issue would likely be moot, except for the continuing trend of the administration to play with the calculations to try fool voters (and the politicians must be convinced it works, since it continues) into believing they are making more money... The issue is this time, the administration cut the rates low enough to actually cause those who do not manage their withholding (far too many) to not only not get a fat refund, but to owe! Personally, I got many complaints that I must be using incorrect calculations, since employees were complaining about owing. I am certain I lost customers over this, as they just changed instead of accepting the truth. I suspect there was more churn than usual in the tax prep industry as well, for the same reason.
Small businesses are the ones I most worry about, as they do not always have the experience to keep them as protected as they can be. We have discussed this before, such as when a preparer's client has an "employee" who is being paid as a contractor, and the consensus is usually to have the "employee" eat the taxes the employer is avoiding, and while usually unspoken, work without benefit of UI or WC coverage.