Hi mrichman333,
I'm sorry TaxWorks didn't workout for you. Just so you know, the demo on the website is not the new product. We had to use last year's demo as the new product was in development through the sales season. Next year's demo will be the enhanced version of TaxWorks.
You can view a video of the enhanced TaxWorks here: https://www.taxworks.com/
Regarding what the salesman did not tell you:
1) There are many similarities between this year's TaxWorks and TaxWorks of the past. Most notable are the five pane screens that preparers use to complete a return.
2) You are correct. NJ is not availbable yet. However, it may be available by 02/14/13. I realize this may be too late for you.
Again, I'm sorry for any inconvienience and hope you will consider TaxWorks in the future.
Alex