On the official board, ATX employees were identified to let us know that we were hearing an answer or solution from, for instance, the inhouse efile expert. But on this unofficial board, identification should NOT be REQUIRED. If in the course of suggesting a solution to some member's concern, an ATX employee wants to explain the source of his/her expertise, that's fine with me. As has been mentioned, some of the members are quick to recognize the identities and/or backgrounds of posters and to let us know when we should pay attention and when to take the comments with a grain of salt or discount them entirely! Welcome to all who can shed some light on how ATX works. I for one am still evaluating other software, thinking stronger diagnostics and more reliable flow from federal to multiple state returns would suit my business better. And as I'll be on my own for the first time, I was disappointed by the close of the message board and the live chat with a techie, removing a couple of sources of help, especially very late at night. Thank you erc and kc and any ATX employee and all power users for populating THIS board.