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IRS.gov make over


ILLMAS

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"If it ain't broke, don't fix it!" Wonder how much of our tax money was spent on the overhaul that is not complete?

It's Broke! I use e-services and have phone calls to the IRS on a daily basis. Their computer system crashes frequently, resulting in lost time and frustrated taxpayers and EAs.

I downloaded a pdf and filled it in. It misaligned whenI tried to print it. I tried again today and got the same result. They still have some work to do.

Your typed lines jumped up one line and overprinted the text line. Right?

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Yes, that's correct.

Is it something I'm doing wrong?

NO. I tried the same thing and the lines jumped. Sometimes these things can be remedied by using a different browser, but I didn't try that.

The website is NOT connected to the same system that agents use when assisting for phone calls.

NOPE, not taking that excuse! I agree, their computer system is outdated, and being run by clueless bureaucrats, but that is NOT the website.

What agents are you talking about? Revenue agents are examiners (auditors). Furthermore, I am not talking about the website, but e-services> Yes, it is accessed through the web page, but it is a different module, not a different system.

When I have had problems with e-services, subsequent phone calls to PPL, ACS, TAO, Settlement Officers, etc, will usually confirm that the system is or was down.

The problem with the IRS system is not the software, but outdated hardware for which only congress has the power to authorize new purchases.

BTW, there is a second system. It is the old system which was supposed to be phased out a number of years ago.

The old system runs on COBOL, not on a modern platform. The new system was to extract the data from the old one, but there was a huge problem, nobody had the source code for the old system. So, the IRS was running with 2 systems and may still be.

I will lay this on on bureaucratic inefficiency, where persons who might have had access to the code were retired, transferred, laid off, died or whatever and there was not continuity between with what they did and the person(s) succeeding them.

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Yes, it is accessed through the web page, but it is a different module, not a different system.

Explain how that is not a different program, with different abilities that the website? Have all the pages on E-Services changed too?

E-Services accesses an entirely different set of databases and information. Not on the same server, or the same platform.

Check the URL if you doubt....

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Explain how that is not a different program, with different abilities that the website? Have all the pages on E-Services changed too?

E-Services accesses an entirely different set of databases and information. Not on the same server, or the same platform.

Check the URL if you doubt....

Explain how that is not a different program, with different abilities that the website? Have all the pages on E-Services changed too?

E-Services accesses an entirely different set of databases and information. Not on the same server, or the same platform.

Check the URL if you doubt....

How do you know that it is not a dummy or phantom url put in place for security reasons?

I have yet to encounter any differences between what I have accessed on e-services and what what was transmitted to us by either PPL or ACS. So, I that weakens the argument of 2 databases. (discounting the old system).

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Hello John, I had no problem, everything seems to alined for Form 1041 and K-1 for 2011. I can't seem to find the paper clip to upload the pdf, I can email it to you if you wish, but I would need your email address.

Marco

Thanks for the offer Marco. I have the forms in ATX - I had sent the link to a friend who wanted to prepare their own. When I tested it I discovered the issue, and the friend had the same problem. Maybe they've fixed it by now, or maybe it is related to the browser. I may try it again tomorrow to see if it's working now.

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