Jim K Posted February 5, 2008 Report Share Posted February 5, 2008 Just got off the phone with tech support. They are optimistic that before the end of today we will be able to efile our state returns. I mentioned that the date has changed 5 times already, but there is optimism in the air. Let's keep checking in with them - maybe the pressure will help. Quote Link to comment Share on other sites More sharing options...
Laura_in_MN Posted February 5, 2008 Report Share Posted February 5, 2008 Just got off the phone with tech support. They are optimistic that before the end of today we will be able to efile our state returns. I mentioned that the date has changed 5 times already, but there is optimism in the air. Let's keep checking in with them - maybe the pressure will help. I just got a phone call from Mary at ATX. She had called me late yesterday to assure me that MN would be today if not last night. She called again a few minutes ago to tell me they are confident that MN will be released this afternoon. She did say she would notify me as soon as it happens. Jim, I do believe that the pressure we've been putting on them has helped. I still haven't gotten any reason as to why we are at the end of the line though. Quote Link to comment Share on other sites More sharing options...
timberld Posted February 5, 2008 Report Share Posted February 5, 2008 I just checked the MN Dept of Revenue website and according to them ATX is not testing. :( Quote Link to comment Share on other sites More sharing options...
taxperson Posted February 5, 2008 Report Share Posted February 5, 2008 I just checked the MN Dept of Revenue website and according to them ATX is not testing. All that means is that MN hasn't updated their website. Quote Link to comment Share on other sites More sharing options...
timberld Posted February 5, 2008 Report Share Posted February 5, 2008 I received this email update from the MN Dept of Revenue this afternoon regarding ATX Software: Their electronic filing side of the software has not passed testing yet. I have talked to them this morning and they still have some issues on their test cases. I am waiting for another requests for a review. Thanks, Justine Schindeldecker E-file Tax Preparer Help Desk Minnesota Department of Revenue Tax Operations - Electronic Information Voice: (651) 556-4818 or (651) 556-4774 Fax: (651) 556-5130 E-mail: [email protected] Quote Link to comment Share on other sites More sharing options...
Ginger Posted February 6, 2008 Report Share Posted February 6, 2008 I just got a phone call from Mary at ATX. She had called me late yesterday to assure me that MN would be today if not last night. She called again a few minutes ago to tell me they are confident that MN will be released this afternoon. She did say she would notify me as soon as it happens. Jim, I do believe that the pressure we've been putting on them has helped. I still haven't gotten any reason as to why we are at the end of the line though. Who is Mary? Whenever I call ATX I can never get a straight answer about the Mn e-file. The customer support who answer the telephones just respond that ATX is working on the problem. Quote Link to comment Share on other sites More sharing options...
Laura_in_MN Posted February 6, 2008 Report Share Posted February 6, 2008 Who is Mary? Whenever I call ATX I can never get a straight answer about the Mn e-file. The customer support who answer the telephones just respond that ATX is working on the problem. Mary is the person that called to check on my problem (no MN efile). I don't know which email or phone call I made was the one that prompted her to call me. I spent all day Monday trying to get a response from someone. I see now that ATX has some of the MN forms ready for download. When I run the update report, it says that they "Efile now approved for individuals". Some of the updated forms are the M1CD, M1WF, CRP, etc; but not the all important MN E-FILE INFO as of yet. Quote Link to comment Share on other sites More sharing options...
Booger Posted February 6, 2008 Report Share Posted February 6, 2008 I received this email update from the MN Dept of Revenue this afternoon regarding ATX Software: Their electronic filing side of the software has not passed testing yet. I have talked to them this morning and they still have some issues on their test cases. I am waiting for another requests for a review. Thanks, Justine Schindeldecker E-file Tax Preparer Help Desk Minnesota Department of Revenue Tax Operations - Electronic Information Voice: (651) 556-4818 or (651) 556-4774 Fax: (651) 556-5130 E-mail: [email protected] WOW, that's some last name!! Booger Quote Link to comment Share on other sites More sharing options...
MN2V Posted February 6, 2008 Report Share Posted February 6, 2008 And Booger isn't an interesting name? Justine is a great gal...She must be as frustrated with ATX as we are.... Quote Link to comment Share on other sites More sharing options...
Laura_in_MN Posted February 6, 2008 Report Share Posted February 6, 2008 Got a call from Mary at ATX. MN is ready...... Have fun Minnesnowtans! I know what we will all be doing today....... Quote Link to comment Share on other sites More sharing options...
Laura_in_MN Posted February 6, 2008 Report Share Posted February 6, 2008 ..........DOH! Was able to download all updated forms BUT the MN M1 and MN E-FILE INFO! That's hardly "ready to efile" to me! Guess we have to hope they will be ready this afternon. The other available forms were put up in a couple of batches. Quote Link to comment Share on other sites More sharing options...
MN2V Posted February 6, 2008 Report Share Posted February 6, 2008 I downloaded everything and am ready to e-file. Why am I afraid to do it? Quote Link to comment Share on other sites More sharing options...
Laura_in_MN Posted February 7, 2008 Report Share Posted February 7, 2008 I downloaded everything and am ready to e-file. Why am I afraid to do it? Go ahead...push the button......I transmitted a batch a few minutes ago......All are Validated by EFC Quote Link to comment Share on other sites More sharing options...
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