Naveen Mohan from New York Posted November 17, 2013 Report Share Posted November 17, 2013 It is my understanding that this ATX Community page is "unofficial" community chat board. Is there an official ATX chat board also out there?. If so, is that worth joining and if so how do I join that. The reason I am asking is I am wondering if will I gain any more tax knowledge/ATX software knowledge by joining the official board also. thanks for your help. Naveen Mohan Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 17, 2013 Report Share Posted November 17, 2013 https://support.atxinc.com/User/Login.aspx?ReturnUrl=%2fcommunity%2findex.aspx I feel this board has more variety and diversity of knowledge but you can join the Official CCH board and see for yourself. I think most ATX users belong to both. Quote Link to comment Share on other sites More sharing options...
grmy2h Posted November 17, 2013 Report Share Posted November 17, 2013 https://community.atxinc.com/forums/default.aspx Quote Link to comment Share on other sites More sharing options...
jklcpa Posted November 17, 2013 Report Share Posted November 17, 2013 It is my understanding that this ATX Community page is "unofficial" community chat board. Is there an official ATX chat board also out there?. If so, is that worth joining and if so how do I join that. The reason I am asking is I am wondering if will I gain any more tax knowledge/ATX software knowledge by joining the official board also. thanks for your help. Naveen Mohan Yes, many of us are on both. If you look at the header of this forum you will see a functional link to "MyATX". That will take you directly to the official forum. If you leave your web browser opened after logging in to the official forum, that link will take you directly to the forum without having to log in again. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted November 17, 2013 Report Share Posted November 17, 2013 I have not even logged into the official board since the day they shut it down on April 7, 2007, right at the height of tax season. CCH has not yet earned my respect enough for me to even log in. Most, if not all, the most knowledgeable ATX users moved here. 1 Quote Link to comment Share on other sites More sharing options...
jklcpa Posted November 17, 2013 Report Share Posted November 17, 2013 You should really sign on and see for yourself. Personally, I like it better here with the smaller and more knowledgeable group that generally doesn't ask the very simple questions. The official forum has many times the users that this forum has, some of whom are skilled while others aren't at all. Some of those people are leaving ATX for other software in the coming year. I've found that the official forum has so many posters that sometimes a post goes unanswered, not because the question is too technical, but because it can get lost in the sheer volume of posts. Also, there are those questions that are asked over and over again because program users don't read the instruction manual and don't use the search feature to find answers to their problems, many posts are in the wrong forums, and posters ask simple questions that are answered in the 1040 instructions, all making for some frustrated reading at times. However, it has its place and had some technical workarounds that might not have been posted here. I do believe that whatever software is being used, users may find it beneficial to have access to that vendor's official forum. 3 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted November 17, 2013 Report Share Posted November 17, 2013 You should really sign on and see for yourself. Personally, I like it better here with the smaller and more knowledgeable group that generally doesn't ask the very simple questions. The official forum has many times the users that this forum has, some of whom are skilled while others aren't at all. Some of those people are leaving ATX for other software in the coming year. I've found that the official forum has so many posters that sometimes a post goes unanswered, not because the question is too technical, but because it can get lost in the sheer volume of posts. Also, there are those questions that are asked over and over again because program users don't read the instruction manual and don't use the search feature to find answers to their problems, many posts are in the wrong forums, and posters ask simple questions that are answered in the 1040 instructions, all making for some frustrated reading at times. However, it has its place and had some technical workarounds that might not have been posted here. I do believe that whatever software is being used, users may find it beneficial to have access to that vendor's official forum. They are a long way from earning my respect enough to even log in. I spoke to Carrie, the main mod on the official site, at the CAB meeting. Carrie is a very nice sweet lady. I stand by my position. Quote Link to comment Share on other sites More sharing options...
Pacun Posted November 17, 2013 Report Share Posted November 17, 2013 I only use this site too. 1 Quote Link to comment Share on other sites More sharing options...
jklcpa Posted November 17, 2013 Report Share Posted November 17, 2013 My last post was meant for the OP, but Jack, I do understand your reason and remember all too well that day in 2007 when CCH shut us out. I also hadn't logged in in a long time, but finally felt that I should when some of the problems were cropping up early on last season. 1 Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 17, 2013 Report Share Posted November 17, 2013 http://www.atxinc.com/education_library/PDF/ATX_2013_Rollover.pdf Anybody see this document? It talks about the differences (2012/2013) in the rollover process and why it may be slower when you start but faster once it is completed. 1 Quote Link to comment Share on other sites More sharing options...
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