schirallicpa Posted March 18, 2009 Report Share Posted March 18, 2009 I am so mad right now I could just explode. I received this morning - THIS MORNING - a rejection error on 2 NYS corp extentions. Oh - not just any old error.....an error with NO EXPLANATION! So I call ATX and sit on hold for 1/2 hour to be told - "Oh, we don't have an explanation for that error." UnFrickin' Believable! I don't think Paterson is going to back down on penalties when I tell NYS that we tried to file on time, but my lame software company doesn't know what happened. (Toss in the shoulder shrug.) And - of course - one is a brand new client. I am just beside myself. To top it off, she (ATX) wants me to send the return/extension to them so they can see what is wrong and what to do. What good is that going to do me now? Let alone - don't we have some client privacy issues when I just send info off to someone in Georgia in a tech dept. Oh - I am so mad. Never, never again will I efile anything within 5 days of a deadline. Thanks alot ATX. Quote Link to comment Share on other sites More sharing options...
Wayne Brasch Posted March 18, 2009 Report Share Posted March 18, 2009 That's one reason I always file extensions on paper timely mailed to IRS and the applicable State. Too many things can go wrong at the last minute and usually do. Wayne Brasch Quote Link to comment Share on other sites More sharing options...
HV Ken Posted March 18, 2009 Report Share Posted March 18, 2009 I had this happen as well - called support - got immediately connected - helped me fix the problem. The issue was on the front page of the NY return (CT-3) the blue box for the state is now a pull down and the value cannot be NY, but must now be NEW YORK. See if taking care of this fixes your problem. As long as your e-file was initially sent on time, it is considered timely filed, even if there was a rejection that you subsequently resolve. I am so mad right now I could just explode. I received this morning - THIS MORNING - a rejection error on 2 NYS corp extentions. Oh - not just any old error.....an error with NO EXPLANATION! So I call ATX and sit on hold for 1/2 hour to be told - "Oh, we don't have an explanation for that error." UnFrickin' Believable! I don't think Paterson is going to back down on penalties when I tell NYS that we tried to file on time, but my lame software company doesn't know what happened. (Toss in the shoulder shrug.) And - of course - one is a brand new client. I am just beside myself. To top it off, she (ATX) wants me to send the return/extension to them so they can see what is wrong and what to do. What good is that going to do me now? Let alone - don't we have some client privacy issues when I just send info off to someone in Georgia in a tech dept. Oh - I am so mad. Never, never again will I efile anything within 5 days of a deadline. Thanks alot ATX. Quote Link to comment Share on other sites More sharing options...
schirallicpa Posted March 18, 2009 Author Report Share Posted March 18, 2009 HV Ken: Thank you! Why didn't ATX know this morning! I have cooled off a little since then. I guess I was just really ticked because it was efiled over the weekend and today I got the notice. Fed was accepted without any problem. I had already efiled a number of corp returns, and they went thru fine. So I didn't think twice about efiling the extension. thanks again Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 18, 2009 Report Share Posted March 18, 2009 i called this morning and got the same info as Ken, now inorder to submit the late extension you must have version 15 which was unavailable this morning but i just updated now and it went through. Quote Link to comment Share on other sites More sharing options...
HV Ken Posted March 18, 2009 Report Share Posted March 18, 2009 Curious - is this the rejection error you were seeing: MEFNY04074 CT ELF Schema Validation Failure ? HV Ken: Thank you! Why didn't ATX know this morning! I have cooled off a little since then. I guess I was just really ticked because it was efiled over the weekend and today I got the notice. Fed was accepted without any problem. I had already efiled a number of corp returns, and they went thru fine. So I didn't think twice about efiling the extension. thanks again Quote Link to comment Share on other sites More sharing options...
HV Ken Posted March 18, 2009 Report Share Posted March 18, 2009 i just got another rejection - this one had the NEW YORK, so I called support. There is a new program version (not a form) released today that will fix this. So make sure you are current with your program update. i called this morning and got the same info as Ken, now inorder to submit the late extension you must have version 15 which was unavailable this morning but i just updated now and it went through. Quote Link to comment Share on other sites More sharing options...
B. Jani Posted March 18, 2009 Report Share Posted March 18, 2009 My style is to file extension on 10th march for all corporatation return pending. If complited then ok but not, then at least i have enough time to fix the things. As Ken said, needs to be full "New York" instead of "NY". This was on ATX website a week ago. Quote Link to comment Share on other sites More sharing options...
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