Okay - Thanks All.
Me too - checked with another independent yesterday - same story.
Yeah, I know that and you know that; problem is - the customers don't. Many things have changed about this business in the last few years, but one thing remains constant - most ordinary people are still scared to death about any notice from IRS. And they want something done about it now; not 60 days later.
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Five years ago I talked to an EA who left private practice to work for IRS; said he was astounded at the lack of tax knowledge there. Co-workers, recognizing his expertise, began asking him how to handle problems instead of consulting the clueless supervisor. A small turf war ensued and his superior soon advised "This job's not for you; you need to do something else." He resigned after four months of unpleasant treatment.
In the old days, if we sent the right stuff and waited long enough, problems would eventually work their way through the system. Now, I'm not so sure you can outwait them. So I've been thinking about doing it MDEA's way. Only thing, if it still gets all balled up; how can I sent them the front and back of an EF debit?