TRX 1

I am getting one of our Tax Team members to do this and put it in terms we can understand. Right now It mainly refers to our ticketing systems and has very little detail, so I should have this available first of the week. Sorry for the delay. Doug

I can get one, but send me your email address, mine is [email protected] and I will get it for you.

Just kind of looking at the error message, is your windows OS updated & Authenic? Make sure because it seems you have several windows issues going on in this error. Doug Hughes

I have reproduced this issue and we are making corections to eliminate this issue, we will release this in the next release. Merry Christmas Doug Hughes

John & Joel, this issue has been resolved and will be in the next release on Thursday. Merry Christmas Doug Hughes

I am finding out what is going on now should have an answer in the morning Doug

John, Let me check this out, but on the date deal if you do not enter the "/" the program will enter them for you and want have to delete at the end. Thanks, Doug

Joane that would just be the update, so go a head and load the program and then as the updates come in it will prompt you to update. Thanks Doug Hughes

No there is no paper form, I am sure it will do exactly what you are saying, I just want to verify because if it does not I will make sure it does before tax season. Doug

I will have you an answer early in the morning, however I am almost 100% certain that is how it already is, but let me see and then find out why you are not seeing it. Doug Hughes

Roberts 1. We have not updated the 1065 yet once this is done you will not have a problem. 2. Same we have not updated the 1065 yet. 3. I am not having that issue on my computer. 4. The it is not 2012 yet so use the year as 2011 and it will work. Thanks Doug Hughes

Roberts, On the Schedule D it is a new 2012 IRS requirement this year that the long and short be separated with 8949, it is done correctly in the program.

Art, 1.We are checking the Section 179 we are currently making an update on this. 2. These must be inputted on the Schedule B. 3. We are rechecking the IRS now for any updates and if there are any we will update the list. 4. These issues have been fixed but we are verifying the update and will be released to you in a few days. 5. We are checking the EIN database to make sure it is coming forward from last year, so far on my system it is. Make sure you did a performa on the employer too. 6. These have to be done through custom letters. 7. We are going to load the help files this weekend, we have just been reviewing them first. 8. States are coming. 9. Tech support will be extended in a couple of weeks. I hope this all works for you and Thanks Doug.

Hey Art, both of these are coming in the next few days. The Employers are the EIN database, that is what you are talking about right? Doug

Just wait we actually have not even sent the update for the corp yet, its done but we are waiting for some more updates from the IRS and will do it all at one time. Doug

Matt again the refund is out of my hands now and between your card and my merchant services, this is a service from my merchant account. And the $550.00 includes: Includes ALL Federal individual Forms and ALL States Individual Includes ALL Federal Business Forms and MOST States Business

Hey how old is your computer and how much memory do you have? this is related to the peek the other stuff is being updated as we enter the updates on the forms. Hang in there you will love it when we are done and we will be done in plenty of time for you to get used to it. I really do appreciate your input. Thanks, Doug

The comparision we will have. The importing a CSV or Excel file I will have to check but if it does not I will make this happen another great idea. Thanks, Doug

Assuming you are trying to add a 4562 to a 8825 the program will be able to allocate depreciation per property indicated a by a multiple number in the depreciation worksheet. The 4562 is being updated now. This is similar to the schedule E in the 1040. I hope this addresses your question if not let me know. Doug Hughes

I appreciate your comments I think?? However we are issuing refunds to the ones that were promised a RedGear product, we have to check points the phone conversation and the notes in our CRM at the time of sell. But most people are not wanting refunds once they look at our TRX Pro and see how easy it is to use. You are somewhat right in your explanation and it says basically what you said on our website in the FAQ section, good thing though is we have our own Software and no one will have to switch going forward. Thanks Doug

Roberts, We are looking at this now. Doug

Ed if you want RedGear I will sell it to you but at $550.00 upcharge. That is the best I can do, this is my cost.

I will find out Jenni does this in her department so I will have to ask, but I think on the depreciation form at the top it has a button for the asset tracker where you can add there and it flows. But let me check to make sure. Doug

Mike with the comments you continue making and jumping on every ban wagon for the few people wanting refunds I do not think it is in the best interest for us to continue to do business together. Plus we are not playing the fence here either you are onboard or you are not, Karen said you called her yesterday wanting a refund and now you say you don't???? I wish you would have spent this negative energy with positive suggestions on what you think the software needs to satisfy you as others have. It is lunch time here so if you want to email me do so but I done with this negative drama from you, Our TRX Pro is a great product and even getting better everyday. Doug

I am almost certain we have this already, but I will have to verify. We also may not have released it yet too. I will check. Thanks Doug Hughes