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Our plan is to have in Fridays release the 2012 forms, however not TaxAct or any other software company can have complete 2012 forms until the IRS release the calcs for it. We can say it is 2012 but the truth is if you believe TaxAct you better get ready to do a lot of 1040X'es. Taxed, I know you know this I have talked you enough to know you get it. The 4562 is not even going to be accepted by the IRS until Late February or Mid March and this is just one of the forms there is a whole list. I have a list of affected forms if you want me to email it to you or you can get it off our website, I wonder if we will ever get through this tax season. What do you think will be the last day to file this year? Doug

Renee you will not be getting the updates this week without paying in full for your software. Doug

Here s the webinar for doing a tax return in TRX Pro. https://www.youtube.com/watch?v=wFDZ_mVI6wM We will be recording each of these and I will be posting these as they are completed. Please check our TRX Members WebSIte for the live times of these Webinars if that is what you prefer. Doug

Mas has a good idea it really does not sounds so much as a program issue as much as it just may not like the security restrictions this computers has. What version of windows are you running? is windows up to date?

I was born and lived in Huntsville until I was 12 and then moved to Winchester TN. and now Murfreesboro, TN. All my Aunts and Uncles live in Huntsville, Guntersville area. You live down by the Fort Payne Boys, Alabama. You can't tell me you don't like music now!!!! Doug

I have seen that too Doug

National Championship is tonight whose going to win? I guess it is ovious who Gene picks and I happen to agree with him since I am an ole Alabama boy myself.

Do they even still have carbon paper?

In your software under the help button at the top if you open it and go to the Software Manual click on it and it will open then go to Chapter 7 for instruction on the appointment scheduler. Doug

Yea my dad a copy machine too, it was a Royal you had to put liquid Ink in it and crank it by hand but no one else had one. Also remember when we got new type writters that you no longer had to use idiot ink to do correction they had it built in. WOW!!!!! Doug

Could you imagine what people would say now if their software was like it was then. I would never get any sleep. Did you think Dos 6.0 was the greatest when it came out? I did medical billing software in unix/linux back in the day and our main computer was a Prime Computer that sat in the closet with a window unti Air conditioner and the closet all sealed off, but it worked. We need to start a thread on here about war stories from the past, WOOOOOO!!!! I bet that would be interesting. Doug

Do not relax to much you are now part of our continuing to make it better team, as with any product "even mine" we can always make it better so as you are learning the program let me know how we can make it better, if not for this year but for next. Doug

Hello you are showing your AGE!!! I bet the people working from me even developing for me have no Idea what we could do ourselves back in the day. One year we went out and bought new computers Packard Bell SX 486 25mhz and 170mb hardrive 4 meg of ram with windows 3.1 and a texas instrament laser printer, I thought we were going to be able to conquer the world. Doug

George, As Taxed said make sure you have updated to version 4.0.0.05. As for the designing of the flow it was done by tax experts with a minimum of 15 years experience in offices doing 5000 + returns a year. I really think once you go to a webinar you find how easy it is going to be. Please study the default return and set it up and you will fly through returns this year. I will have a couple of updates coming this week so please be ready to update. We are increasing our update speed from 20mb to 300mb on Monday evening so all updates will almost be the speed of light. Doug

I am actually having them recorded, I will get these up so you can watch them on your on timing. Doug

Taxed is incorrect it is not still under development we are simply adding additional features to it. I did exactly what you were tlking about last night my works fine. I will get you a full list of instructions tomorrow with illustrations. Taxed is correct the Outlook does have the scheduler but where ours if different it is built into the program and will auto update clients. The big help it is going to be is for next year when this is integrated with the client organizer and this years clients and can auto set appointments prior to sending out Client Orgnaizers. It will also be able to text or email appointmet reminders to your clients. I will send you the .pdf instruction on the appointment scheduler tomorow. Doug

Yes the 1041 is coming along with the 990 but it will be sometime in March. You are welcome maybe you can help me keep everyone on here positive, because I will do my best to make everyone happy. Doug Hughes

Terry your email said they were to call you back last night so I personally went to our support room and had one of our best techs call you back but you did not answer. We are not offically open today but sometime after 10am cst I have a tech meeting and will have some one call you following the tech meeting. We are also have webinars several days a week so if you will also check the members website you can see the schedule. Doug Hughes

Matt you know me and I in no way am trying to defend my competitors but facts are facts. The IRS mandated us Software Companies to go 100% MeF, which to most people is not a big deal, however even if we were currently 100% MeF we were still forced to program to use Legacy and that all changed this year abruptly by the IRS. Now with that said here is the problem, the normal features you are accustomed to may not all function properly at first until all updates are done, sounds crazy but it is true not only for me but also for my competitors. Do not be fooled thinking that the companies you mentioned are going to have banner years they face the same issues you may just not be aware of it with them yet, but you will. But I would be willing to bet that by the time we start doing taxes this year, God only knows when that will be, but that me along with my competitors will be ready for you with full functionality. Doug Hughes

Terry send me an email at [email protected] and I will get your problem solved. In the email give me your credentials so I can look it up for you. Doug

Jerry I wish you the best and if you ever need anything I will be here. Doug

Mike I agree, but I am not sure how we go about combating it. Open for suggestions maybe we can all work together and get something done. Doug

Taxed I agree outsourcing Tax Preparation to India or any place is wrong. You would think the IRS would require this as a form of the 7216 form in some kind of disclosure. Doug

Jerry you are right this is not the place to talk to me about this. I respond to every email I receive so that would have been the place, however one thing seems odd you say you want a refund, you say you do not want the software and yet you say just a couple days ago you went to our website to do a change of address???? I can also see you have never done much contract negotiating, however we still feel we did the right thing by not signing a contract that would be not in either mine our my customers favor. Doug Hughes

Guys, I understand you are worried but there is no need to. Tax season does not even start until Jan. 22nd. All the issues you have mentioned are either being corrected or have been and we just have not released another update. Everything is not been in the previous updates only parts as we complete them but we had so much flack from you guys we have decided to wait and update when we have the majority done. Many of the other software companies are sending out software that does not even have forms, but we chose to send ours out with forms in it even though they were 2011 but we will update those in the next few days. If you want to jump ship I cannot stop you but you will be sad you did when you realize we have done everything you asked and now you are paying 3 times the price. I have been doing taxes 25+ years so I know with everyone's software changing this year you are nervous but me making sure I get you what you need to do your business, insures I stay in business so believe me I will get everything done. Doug Hughes