Lee B

OK, I figured it out. I found a knowledgebase article that pointed me in the right direction. The original folder is called "Backup" I created a new folder called "BackupII" In preferences, I pointed the automatic backup to the new folder. That in itself did not fix the problem. Closed the program. Opened the program. Under Returns, I selected Backup, picked the new folder, selected all the clients in my Return Manager and ran a Manual Backup. Rechecked the Restore function selecting the new folder, and everything is there, with the exception of any previously deleted clients, which are in the original folder "Backup" Now from time to time, I'll check the new folder to make sure current returns I'm working on are getting updated. If they're not, I guess I will create create another folder etc. I've done some further checking and right now it seems to working

Several IT people have posted on the ATX board that the ATX backup this year is unreliable and buggy. This got me thinking, so I checked my restore function: 1. There are 4 more clients listed in my restore function, than in my return manager, hopefully they are all clients that I deleted in my return manager . 2. More troubling is that 9 of the returns in my restore function do not display a name, however they still seem to be listed in alpha order. I opened a return that I just completed, saved it and went back to my restore function, where the name of the return doesn't display. However it seems to be in the list of clients in the spot in the alpha order where it should be with the time on the backup file that matches the save that I just did. 3. If anyone has any ideas about how I can get a clients name to display in the restore function?

Are you sure? This link refers to Microsoft .Net Framework 1.1. My understanding was that when we installed the ATX 2012 Program we also installed Microsoft .Net Framework 4.0 ?

Yes, it's possible. Have you excluded the recommended files from your anitivirus program scans?

ATX has been very busy on the board today. All the posts (3 or 4 pages) about rolling back to 12.10 have gone "poof".

Jack, I hope this helps you. Re: Can we go backwards Reply Quote Favorites My experience has been this: 1. You must uninstall the software using the "Uninstall" feature on the ATX Install Disk. You will NOT have good results if you attempt to uninstall using the operating system (Windows) uninstall feature. 2. You must then reinstall the software using the original installation disk. You will need your install codes. 3. You may then update to the version that suits your fancy. (Assumes you have retained that version of the update.) These are available somewhere, but I can't recall where I found them.) Warning: If these steps are unclear or confusing, do not attempt this procedure Re: Can we go backwards Reply Quote Favorites Looks like you can download prior updates with the following link: http://download.cchsfs.com/tech/atx/atx2012.update.12.xx.exe substitute the update number for the xx I just downloaded the 12.10 update this way.

ATX announced on Saturday that the revised K-1 import failed in testing and was pulled from the 12.11 update. 12.12??

According to a IRS spokesperson today, the number of affected returns is up to 600.000

I just finished browsing the ATX board: 1. For a significant number of posters that were having problems before,they now have worse problems and are scrambling trying to figure out how to go back to 12.10 (They seem to be primarily on Networks) 2. Some posters on standalones say, It's about the same or somewhat slower. (Almost no one is saying it's faster) 3. A number of posters are saying that it did not fix the fixed asset problems. Posters that watched Ben on ATX TV are saying it's like ATX has thrown in the towel as far as fixing bugs or improving speed. Ben's big emphasis was about ATX doing what they could to help everyone file their extensions. And so it goes. I'm glad it's cloudy today. It's really hard to do tax returns when it's nice and sunny!

It sounds like the school district was getting creative and massaging their budget numbers.

If the company is out of business before year end and there is still inventory, then it can be counted now. If the company was out of business before year end and there is no inventory, I would have no problem adjusting it to zero.

Here's the followup announcement http://www.startribune.com/local/blogs/197092671.html

Early Feedback on the ATX board is to put it politely, less than positive. Since, I am running fairly troublefree just a bit slower, I think I will hold off for a few days and let the dust settle.

For a number of years I used a great little program called AccountWare to prepare Business Entity returns. At the same time I was using a great little payroll program called ProTym. They were both purchased by UltraTax and killed for the customer list. I guess CCH decided to milk ATX as long as they could without reinvesting and ????

Several posters on the ATX board discovered that their network was being slowed down because not all of the components met 1gigabit standards, some were still 10/100. I copied this post: Re: Double your Speed (Network only) Gigabit networks have been the standard for over a decade. You guys should really hire an expert to setup your networks. I assume you don't have the Domino's guy prepare your tax returns. In summary, to Achieve Gigabit speeds, you need: -Gigabit Switch; -Cat 5e or Cat 6 (preferred) ethernet cabling in your office properly connected; -Gigabit network interface card for the "server" and -Gigabit network interface card for the workstation(s) Note: Network interface cards (NIC) are either built into your motherboard or are a card inside your computer. Some are not Gigabit. You can buy a Gigabit network interface card if the one on your motherboard is not Gigabit. They are inexpensive. You need to determine if your motherboard supports a PCI card or a PCI Express Card (preferred).

ATX announced this afternoon that the new K-1 import has failed testing and has been pulled from the 12.11 update on Monday.

A number of news stories have been appearing in the last 24 hours about taxpayers receiving letters from the IRS informing them that their education tax credits have been mishandled by H & R Block which will result in their refunds being delayed 6 to 8 weeks. Misery loves company.

The crucial issue for me is whether ATX steps up and spends the money to do a major rewrite (new platform) and keeps the same features that we're all used to. If they try to stonewall their way thru with the same platform then I'm gone. I would even pay a modest amount more for a rewritten program as long as I could test drive it for free in say December 2013. I've demoed a lot of software during December and January and didn't really find anything else that I really like. I guess my fallback plan would be to move to UltraTax

FYI, I copied the news release from the Minnesota Department of Revenue Website, which might have been hacked by a mad Ukrainian. It was very easy to find a long list of posts on both the Intuit Community and the ProSeries Community. Keep your head down, the black helicopters are flying low tonight. Copied form the Intuit Community: I've tried 3 times to copy/paste what MN Revenue sent me- Intuit doesn't like copy/paste. So I'll try again in my own words. Problems with State Election Campaign Fund selections, Educational subtraction (Form M1M), Property Refund calculation (Form M1PR), Property Tax direct deposit election (Form M1PR), Child and Dependent Care Credit (Form M1CD), Marriage Credit (Form M1MA), S-Corp Form M8X, Corporate Form (M4A), Fiduciary Schedule KF, and Fiduciary Schedule carryforward. Customer Impact per MN Revenue- Intuit is working with MN Revenue to resolve issues. Suggestion from a Minnesota Tax Preparer to Intuit- get these programming errors fixed, hire competent programmers, work overtime as we do, and be prepared to lose a lot of business as we search for other software over the summer

Important Notice for Taxpayers Using Intuit Products (TurboTax, Lacerte, Intuit online, ProSeries) The Minnesota Department of Revenue advises you not to use Intuit (TurboTax, Lacerte, Intuit online, ProSeries) to file your Minnesota taxes electronically or on paper. Intuit has discovered multiple issues with their products. The issues could jeopardize the accuracy of your return or delay your refund. What should I do? IF YOU… ​ THEN​ Have NOT prepared or filed your return ​ File using a different software product. See a list of approve vendors below. Prepared your return using Intuit but did not file​ Wait to file until Intuit communicates the problems are corrected.​ Have filed your return using Intuit​ Call Intuit at 1-866-888-4609. The Department of Revenue is not affiliated with Intuit and we find these errors unacceptable. We expect Intuit to correct these problems immediately. If they fail to do so, the department will stop processing returns filed using Intuit. We will continue to monitor the situation closely. Concerned taxpayers may contact Intuit at 1-866-888-4609.

The Minnesota Dept of Revenue issued a news release today that said that the returns they had been receiving prepared with Intuit Tax Software Programs (listed all programs) contaned numerous and multiple errors. They said that if Intuit doesn't fix these problems quickly, that they would have no choice but to stop processing all tax returns prepared with Intuit programs. Unbelievable! You can't make this stuff up!

Interesting postscript: A number of posters on the ATX board sent emails to the highlighted email address and they were all returned as undeliverable. Unbelievable! You couldn't make this stuff up !

Sometimes it's helpful to call the IRS eservices hotline and get a plain english explanation

I efiled an 1120 with a direct debit payment on Tuesday and it went thru just fine. Either your efles rules folder is corrupted or some of the efile contents of your return is corrupted. There were some posts on the ATX Board about how to delete the contents of your efile rules folder, so it will repopulate cleanly. If your client is set up with EFTPS, the payment could be made that way.

FWIW, General troubleshooting for ATX 2012 Answer ID 13994 | Document ID | Published 01/28/2013 05:14 AM | Updated 02/28/2013 09:03 PM In your ATX 2012 program, you notice some of the following issues: The program opens slowly You are unable to print or returns print slowly You receive errors when rolling over returns These problems can be caused when your anti-virus program is blocking ATX 2012 executable files. You can solve many of them simply by allowing these files access through your anti-virus program. If your software does not allow file exclusions, you can usually exclude the ATX2012 program folder. Note: We do not recommend disabling or uninstalling your anti-virus program. Refer to your anti-virus program's help files for the steps on excluding files/folders from being scanned. Files/folders to exclude in Windows 7: C:ProgramDataCCH Small Firm Services C:Users{user name}AppDataLocalCCH_Small_Firm_Services C:Program Files (x86)CCH Small Firm Services C:Program Files (x86)ATX20XX (where 20XX is the year) C:ProgramDataGibraltar Files/folders to exclude in Windows XP C:Program FilesCCH Small Firm Services C:Documents and SettingsAll UsersApplication DataCCH Small Firm Services C:Documents and SettingsAll UsersApplication DataGibraltar C:Program FilesATX20XX (where 20XX is the year) C:Documents and Settings{user name}Application DataCCH_Small_Firm_Services If your software is networked, consider setting up anti-virus software on the server to handle the network drives, and excluding network drives from the workstation's anti-virus and firewall protections. Concurrent scanning by multiple workstations can lead to significant performance issues and potentially program errors. If this does not address problems with rolling over returns, see Answer ID: 13919 for further suggestions