neilbrink Posted February 6, 2015 Report Share Posted February 6, 2015 I have a Samsung color toner printer that I have used for several years on my XP operating system - no problems using it with ATX in previous year. This year I updated to Windows 7, 64 bit. This year, I cannot get the ATX program to recognize this printer. I have a backup printer (Brother all-in-one) that works well this year. Does anyone have any suggestions? Thanks. Quote Link to comment Share on other sites More sharing options...
FreedomTaxed Posted February 6, 2015 Report Share Posted February 6, 2015 (edited) Off the cuff, if Windows recognizes the printer, ATX should. Are you having any problems with Windows recognizing the printer? Can you print a test page from the printer control in "Devices and Printers"? Can other applications like Open Office print to the device just fine? Edited February 6, 2015 by FreedomTaxed Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted February 6, 2015 Report Share Posted February 6, 2015 Check for a printer driver update from Samsung first 2 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 6, 2015 Report Share Posted February 6, 2015 Most likely, Samsung will not support WIN7 for that printer. Planned obsolescence. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 6, 2015 Report Share Posted February 6, 2015 I was able to download a driver for a very old HP 1200 to work with Win 7 Pro. Just saying!!!!! 1 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 6, 2015 Report Share Posted February 6, 2015 I was able to download a driver for a very old HP 1200 to work with Win 7 Pro. Just saying!!!!! HP is not Samsung. Quote Link to comment Share on other sites More sharing options...
frazzled Posted February 6, 2015 Report Share Posted February 6, 2015 I was able to download a driver for a very old HP 1200 to work with Win 7 Pro. Just saying!!!!! I still have a couple HP laserjet 4's working with WIN7 64bit!! Which one is older HP 4 or HP1200? lol Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 7, 2015 Report Share Posted February 7, 2015 I still have a couple HP laserjet 4's working with WIN7 64bit!! Which one is older HP 4 or HP1200? lol Yours is older.........mine is a 5 or 6. 1 Quote Link to comment Share on other sites More sharing options...
neilbrink Posted February 7, 2015 Author Report Share Posted February 7, 2015 Good news! I was able to locate new software and drivers for the Samsung, and now it is working just fine. 3 Quote Link to comment Share on other sites More sharing options...
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