MN2V Posted February 26, 2008 Report Share Posted February 26, 2008 There is a problem, and they are aware of it...Mary in tech support "overheard someone talking about it" and the solution is to JUST KEEP TRYING AND MAYBE BY TOMORROW THEY WILL HAVE IT FIXED! Quote Link to comment Share on other sites More sharing options...
Yardley CPA Posted February 26, 2008 Report Share Posted February 26, 2008 Thanks for the update. Amazing..."maybe by tomorrow it will be fixed." And maybe it won't. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted February 26, 2008 Report Share Posted February 26, 2008 Gee, every business has problems now and then, but I sure do miss the days when they would at least post a message on the home page informing us of the problem, and when it was expected to be fixed, then again when it was fixed. These new idiots running the show now don't seem to even be aware that they have that "Latest News" feature on the Support home page. The most recent posts are dated 1/16, 2/21 [4 entries that day] and then 2/22 the last one. These clowns are really marketing geniuses, aren't they? My PomPoms are getting very dusty. Quote Link to comment Share on other sites More sharing options...
Yardley CPA Posted February 26, 2008 Report Share Posted February 26, 2008 I just tried receiving ACKS and it worked for me. Maybe they fixed it? Quote Link to comment Share on other sites More sharing options...
MN2V Posted February 27, 2008 Author Report Share Posted February 27, 2008 They fixed it so good that when I just tried again I got a rolling report of EVERY e-file I have sent this year...Suppose that makes up for the hours lost trying to figure things out...Makes life with ATX interesting. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 27, 2008 Report Share Posted February 27, 2008 Gee... ...My PomPoms are getting very dusty. :rolleyes: Quote Link to comment Share on other sites More sharing options...
Tax Prep by Deb Posted February 27, 2008 Report Share Posted February 27, 2008 Gee, every business has problems now and then, but I sure do miss the days when they would at least post a message on the home page informing us of the problem, and when it was expected to be fixed, then again when it was fixed. These new idiots running the show now don't seem to even be aware that they have that "Latest News" feature on the Support home page. The most recent posts are dated 1/16, 2/21 [4 entries that day] and then 2/22 the last one. These clowns are really marketing geniuses, aren't they? My PomPoms are getting very dusty. It's good to see you saying what many of us have been feeling! CCH doesn't appear to be the brighted Company in the world! Deb! Quote Link to comment Share on other sites More sharing options...
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