mcb39 Posted April 2, 2009 Report Share Posted April 2, 2009 Last night I read about someone else having this problem. I tried switching printers; nothing happens. Can Print page, but not return. Has anyone found a solution? :scratch_head: Quote Link to comment Share on other sites More sharing options...
Virtual Managed Solutions Posted April 2, 2009 Report Share Posted April 2, 2009 Did you try uninstalling your printer driver and reinstalling once more? ..For some reason or another, this always seems to do the trick. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted April 2, 2009 Author Report Share Posted April 2, 2009 Last night I read about someone else having this problem. I tried switching printers; nothing happens. Can Print page, but not return. Has anyone found a solution? Now I cannot even Print page.....could a few minutes ago. Any ideas? Quote Link to comment Share on other sites More sharing options...
mcb39 Posted April 2, 2009 Author Report Share Posted April 2, 2009 Did you try uninstalling your printer driver and reinstalling once more? ..For some reason or another, this always seems to do the trick. Printer works with this forum, just not with ATX program.... Quote Link to comment Share on other sites More sharing options...
Virtual Managed Solutions Posted April 2, 2009 Report Share Posted April 2, 2009 What type of printer do you have? Quote Link to comment Share on other sites More sharing options...
mcb39 Posted April 2, 2009 Author Report Share Posted April 2, 2009 What type of printer do you have? Both HPs......Reboot fixed it. Unusual this early in the day. Somebody else was having this problem last evening. But, it's working fine now. Thanks!! Quote Link to comment Share on other sites More sharing options...
joans Posted April 2, 2009 Report Share Posted April 2, 2009 Marilyn, Did you turn the printer on? Sara:) Just kidding - have a good one. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted April 2, 2009 Author Report Share Posted April 2, 2009 Marilyn, Did you turn the printer on? Sara:) Just kidding - have a good one. And, YOU have one coming. Quote Link to comment Share on other sites More sharing options...
joans Posted April 2, 2009 Report Share Posted April 2, 2009 Sorry - Couldn't resist - Not really sorry - just couldn't resist:) I just had a good one. Client faxed me odd pages of CP2000 and then preceeded to shred the original:) Can you say - IDIOT!! Sara Quote Link to comment Share on other sites More sharing options...
MAMalody Posted April 2, 2009 Report Share Posted April 2, 2009 Mine won't print anything out of the ATX program. It will print out of any other program. The only fix I have so far is that I can convert it to a .pdf file and then print the file. What a pain. Good thing I have an internet based business, however, I still need to print occasionally, like when I need the supporting docs for clergy filings that go with eh F8453 to Austin. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted April 2, 2009 Author Report Share Posted April 2, 2009 Mine won't print anything out of the ATX program. It will print out of any other program. The only fix I have so far is that I can convert it to a .pdf file and then print the file. What a pain. Good thing I have an internet based business, however, I still need to print occasionally, like when I need the supporting docs for clergy filings that go with eh F8453 to Austin. As I said this morning, I totally shut down the computer and rebooted. It cured the problem. Go figure! Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted April 3, 2009 Report Share Posted April 3, 2009 As I said this morning, I totally shut down the computer and rebooted. It cured the problem. Go figure! It is a Windows Quirk. Not to be confused with Quark from Deep Space Nine!! We live with operating systems in which the first step in stopping is to click the Start button!! Need I say more. I have all our associates (some days 10 working at terminals) shut their computers down at lunch and supper breaks. Resets windows system resources, and refreshes network connections to the server. This course of action has reduced the "It did work, now it doesn't" problems by 90%. Ya gotta luv Winders... Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted April 3, 2009 Report Share Posted April 3, 2009 Yes, a few times now, when I've had a lot of things going on, I've had the program stop printing. I've found that usually all it takes is to shut the ATX program, then restart it. But if possible, take a brief break and reboot the computer, and it will not only fix the printing problem, it will speed up the program. Quote Link to comment Share on other sites More sharing options...
MAMalody Posted April 3, 2009 Report Share Posted April 3, 2009 Well, mine hasn't printed for four days now. I have rebooted at least 8 times during that time period, to no avail. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted April 3, 2009 Report Share Posted April 3, 2009 Then you really do need to get tech support to do some interactive support, and find out what is blocking the program from printing. Quote Link to comment Share on other sites More sharing options...
Kea Posted April 3, 2009 Report Share Posted April 3, 2009 I'm using TaxWise and it hasn't printed to most of my printers since the 1st week of February. I can only print to its built-in .pdf or to my old, slow HP. Neither rebooting or tech support has been able to fix it. All other programs print OK. This is the first time I've heard anyone have a similar problem to what I've had. I'd say there is a connection, but it's a different program. Hmmm? Quote Link to comment Share on other sites More sharing options...
Lion EA Posted April 3, 2009 Report Share Posted April 3, 2009 Did you check with Kyle/Kerry and their crew? Kyle had a very nice techie Susan get my printer printing again. Quote Link to comment Share on other sites More sharing options...
Kea Posted April 3, 2009 Report Share Posted April 3, 2009 Did you check with Kyle/Kerry and their crew? Kyle had a very nice techie Susan get my printer printing again. Actually I worked with someone else at VMSUS. If I remember correctly, his name was Guy. He worked on it for about 3 hours to no avail. Then Kyle called me to say was going to look into it. Their conclusion was that it might have been from a bad update. But future updates never fixed it. The techs at TRX worked on it for about 2 hours (and it even went past closing time) but could not fix, either. That tech did mention that TaxWise doesn't like multi-function printers, but that doesn't explain why it won't print to .pdf printers other than the one embedded in the software. TaxWise prints several worksheets I don't use and prints the pages in a strange order. So I print to .pdf, open the file, write down the pages I want in the order I want, then print to my duplex printer. It's inconvenient, but at least I can print 2-sided and have the right pages on the back of the appropriate pages and don't print pages I would just shred anyway. I got my renewal letter from TRX today. It confirmed ATX with all states and business forms for $299. That works for me! (If I get this printer problem next year, I will be quite unhappy.) Quote Link to comment Share on other sites More sharing options...
joanmcq Posted April 3, 2009 Report Share Posted April 3, 2009 I posted this problem yesterday. What fixed it was downloading an update, closing the program & reopening. Didn't even have to reboot. I'm about to print another, let me cross my fingers and hope! Quote Link to comment Share on other sites More sharing options...
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