Margaret CPA in OH Posted November 12, 2009 Report Share Posted November 12, 2009 the week of Nov. 23rd, according to Sandra Blake of TRX. Isent an email asking to plan for W-2 and 1099 prep. I am very anxious to see the program to soothe my angst as to whether is truly is ATX Max. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted November 12, 2009 Report Share Posted November 12, 2009 the week of Nov. 23rd, according to Sandra Blake of TRX. Isent an email asking to plan for W-2 and 1099 prep. I am very anxious to see the program to soothe my angst as to whether is truly is ATX Max. ATX is projecting shipment of the first release that same week. They shipped the archive disk this past week. So, at least on that point, ATX and TRX are in sync. Quote Link to comment Share on other sites More sharing options...
Kea Posted November 12, 2009 Report Share Posted November 12, 2009 I was pleasantly surprised to get the archive disk without requesting it. I've been with TRX for 2 years. Even though I bought early enough to get TRX / ATX for next year, I didn't think ATX would just send it. Now I just have to get around to installing it, playing with it and then getting the conversions done. Quote Link to comment Share on other sites More sharing options...
Scott_P Posted November 14, 2009 Report Share Posted November 14, 2009 I received an archive ATX CD as well. Your customer number to log into MyATX support site was on the envelope. I logged in and it shows MAX was purchased and the install codes for 2008 & 2009. I used TaxWise last year and it showed that info as well. I did notice on the TRX Support Site that there is no 2008 Download for ATX, but does have one for their TRX Pro & TaxWise. Quote Link to comment Share on other sites More sharing options...
Kea Posted November 21, 2009 Report Share Posted November 21, 2009 I'm finally getting around to installing the 2008 archive disk. I see the customer ID on the envelope, but I don't see the installation codes anywhere in the envelope. So, I tried to log onto MyATX to find them. But it says to log in the 1st time, you use the installation code as the password. So, I guess I'm stuck. Is there some other way to log on or to find install codes before calling ATX on Monday? Thanks Quote Link to comment Share on other sites More sharing options...
Kimberly K Posted November 21, 2009 Report Share Posted November 21, 2009 I'm finally getting around to installing the 2008 archive disk. I see the customer ID on the envelope, but I don't see the installation codes anywhere in the envelope. So, I tried to log onto MyATX to find them. But it says to log in the 1st time, you use the installation code as the password. So, I guess I'm stuck. Is there some other way to log on or to find install codes before calling ATX on Monday? Thanks I am having the same problem, I did everything you tried too. Hopefully when the 2009 program arrives this will be solved. Please post if you figure this one out. Quote Link to comment Share on other sites More sharing options...
JRS Posted November 21, 2009 Report Share Posted November 21, 2009 I'm finally getting around to installing the 2008 archive disk. I see the customer ID on the envelope, but I don't see the installation codes anywhere in the envelope. So, I tried to log onto MyATX to find them. But it says to log in the 1st time, you use the installation code as the password. So, I guess I'm stuck. Is there some other way to log on or to find install codes before calling ATX on Monday? Thanks I don't know if this will work. I had a problem reinstalling my ATX software for 2007 and customer service gave me "a generic" activation code. 01000-81200-83675-00289 You can try it, but no guarentees. Quote Link to comment Share on other sites More sharing options...
Joel Posted November 21, 2009 Report Share Posted November 21, 2009 You do not use any install codes with the archive disk just hit enter. Quote Link to comment Share on other sites More sharing options...
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