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I know the IRS is obviously fund deprived but I think it is unacceptable that when a taxpayer calls the main IRS line 1-800-829-1040 that they are told "We will not answer tax questions after April 15th. Please try to find your answer on our website". How can they expect people to file accurate returns when they can not get their questions answered, granted they may not have gotten the correct answer from the IRS staffer to begin with but at least they got to talk to someone. There are obviously plenty of situations out of the ordinary that are not covered on the IRS website and still plenty of people that do not have access to computers.

When the IRS hands over Lois Lerner and all her e-mails over to the Congress (basically sacrifices her to the Republicans), they will start to get resources back. What Jack said is true. If the Republican House is not happy with the work of the IRS, the only thing they can do in a divided government is cut off funds. This is like a game of chicken right now. The IRS is saying we are going to stop doing the things that you want us to do unless you give us money, and the Republicans are saying if you don't fess up on the Conservative Group Targeting and give us our perp walk, we are going to continue to add work to your plate and expect you to do it for less money. At some point, either the house will go Democrat or the IRS will give the politicians their sacrificial scapegoat. Until then, it is going to be politics as usual at the IRS. Tom Hollister, CA

We should be allowed to complain about the IRS workers....but it would be the same as above. No one would do anything about it. Hell, senators can't even get the email of IRS employees.... Tom Hollister, CA

Let's say he says "yes, I filed I-765 when I sent my adjustment of status". Then what? You still don't have a Social Security card, you still need to apply for an ITIN. There are many questions you can ask such as "Did you submit your fingerprints yet or are you still waiting for them to send you that letter?", let say the answer is "yes, I did my fingerprints 6 months ago". Then what? you still don't have a social security card and you still need to apply for an ITIN. Normally, I collect all the info needed to do the job I was hired to do and I let the immigration lawyer deal with the rest.