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I didn't copy the whole article, just this announcement from Avast, who makes CCleaner: "Finally, it is extremely important to us to resolve the issue on customer machines. For consumers, we stand by the recommendation to upgrade CCleaner to the latest version (now 5.35, after we have revoked the signing certificate used to sign the impacted version 5.33) and use a quality antivirus product, such as Avast Antivirus. For corporate users, the decision may be different and will likely depend on corporate IT policies. At this stage, we cannot state that the corporate machines could not be compromised, even though the attack was highly targeted." Briefly, hackers apparently found a back door in earlier versions of CCleaner, which they used to get into an estimated 2,300,000 systems including many of the best known tech firms. Will this ever stop ???

I just uninstalled the program. I had the 64 bit version and the hack was a different version of the 32 bit. Maybe it was overkill, but I am sick of all of this stuff.

I miss the banter we had with William. He helped us more than support did.

IRS Direct Pay has worked for a couple of my clients. Haven't used it myself.

Hacking is NEVER ending. Literally never. They will always find vulnerabilities in online accessible software. The US Government (not to be political) literally installs malware on every new computer sold with Apple or MSFT operating systems unless you build it yourself.

I was promised a call-back "within 48 hours" during the big 2012 season debacle, some time in early February 2013. I'm still waiting.... switched to Drake mid-season and only regret not having done so earlier. That said, I did love ATX when it was still ATX and based in Maine.

This problem has been ongoing almost constantly the entire tax season. My contacts with tech support have gone unanswered. Everyone I have talked to at ATX has said it is not a problem.......does anyone have an email address to upper management. I too am considering changing to another tax program for 2017

Drake, much better service and support and less money.

Personally, I would just correct it going forward.

I am looking forward to the mad rush of everyone wanting to file ASAP, because we've all been told to beat the hackers. I may very well lose business, because I just can't work that fast. I definitely can't get the larger returns out of here.