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Because your client has not yet had a confirmed case of theft, he or she will only be eligible if a resident of one of the designated areas listed on this IRS page: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin If eligible, I'd encourage him or her to apply since he/she did fall for the phishing scam and gave out the SSN.1 point
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I too filed an amended return in April. FWIW, I spoke to an agent on practitioner line (who could not find the return), and he said to expect an additional 16 weeks from August 1st. Hopefully the client will have a Happy Thanksgiving, as will I.1 point
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Max, in my case, the original was efiled and accepted. An amended return was paper filed in May. Now with the recent ability to efile an amended return for 2019, I'm wondering if I could efile the amended return before the paper amended return gets processed. I think that's what Etax847 is also wondering about.1 point