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My client went ahead and paid what was owed, then about two weeks latter she received a check for exactly what we were expecting as well as for what she had paid. I was able to reconcile it to the penny!

Nope, not this site, but other sites on the server can affect the entire server when the load becomes high enough. I'm not at all worried about the security of any of the sites--the passwords are strong for all administrator accounts... but it does take processing power to evaluate and deal with each password request. I am considering purchasing service from Cloudflare to handle all of that nonsense, but I'm still researching my options.

I had a client get about their THIRD letter demanding payment of tax NOT owed - they filed about a week before the UI exclusion. They've actually paid the small amount of tax that was really due, but keep getting auto-letters demanding a lot more, that is NOT owed, and every time they get a new letter they call me in a panic. And I tell them, *again*, that the letters are being sent out by computer and that they don't owe $2K. I am SO sick of this. And there is nothing anyone can do.