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Not doing something ILLEGAL, Jack, and he did not say they were, just taking an easy way [shipping the CD whether we want it or not] to save themselves the trouble of recording taxable or non-taxable. Easytax is right, "they do not offer anyway other than receiving the CD to buy the program", simply because that's easy for them.

Jack tends to be aggressive and snarky; we all know that. However, the original poster makes an excellent point. By charging sales tax that they are NOT passing on to the state, they are effectively stealing from both the state (in whose name they are taking additional funds that are not required to be collected) and from the person who is paying the higher-than-required price. My question is rather, do you really want to do business with a company that has NO qualms about such unethical acts?

I agree. I think is important to allow new posters a little more leeway and consideration. After all, we need to encourage them to return and be a part of this community. The ability to make distinctions is a mark of a good business mind.

The ATX product is a canned product (not customizable for individual customers) and if I do not WANT a CD (or any other tangible property since it is pretty much all online), I should not be paying sales tax since only 'canned software delivered on tangible personal property is taxable'. >>(John from Ohio): "I see no reason to be complaining here. ATX does not pocket the sales tax, your STATE does. Same rule applies to everyone everywhere. If the cost of the sales tax makes the software unaffordable, you are shopping in the wrong department, or need a class in business budget management. "<< SERIOUSLY? First of all, I just wanted to pass this information along, I wasn't really looking for a debate. But since YOU brought it up.....It has nothing to do with whether I can afford it or not. I do not like to pay ANY tax I am not required to. Plus, I constantly fight to keep my clients from paying tax they do not have to. Do you just let yours pay taxes that are unnecessary because they can afford it?? I feel bad for them, they deserve better. My main point for bringing this up and thinking others may be interested is that all the other software I purchase, allows me to receive products via the internet and then correctly, does not charge sales tax. Whereas CCH's response, 'we don't care if you don't want the CD or other tangible products, we are sending them, otherwise we cannot charge you the sales tax'. Good job at paperwork reduction and saving trees/the environment CCH. The other thing is the FL DOR said they have dealt with other companies like this. You request download only, but they still charge you sales tax because they offer the CD, then they do NOT send in the sales tax on downloadable only sales because they don't have to. They could not say whether ATX does that but that IS why you would not be able to get refund from the state. For the last couple of weeks we have been trying to decide whether to stick with ATX or switch to UltraTax, which I have used before and loved, especially when combined with their accounting software I already use. Now I am also considering, would I rather pay extra for a superior product, or more tax than I should to the alternative because the company just cannot be bothered changing their policy to save their customers some money.... it may not be a lot to any one of us, but it adds up over the years and if you add up all the avoidable sales tax that is being collected from all applicable customers, it is probably quite considerable.

If you read what the OP said, the same rule DOES NOT apply to everyone, everywhere. That is his point. And as far as requesting a refund from FL, if what the person from the FL DOR said is correct, the sales tax is not being remitted to FL. So no refund.

  1.) Not many. But, if you want a mac and you want to run windows software, i guess you learn.  They make it easy with Boot Camp. 2.) I guess my advice is to do a little research before any major purchase.  I'm one of those people who agonizes over every detail before finally making a decision like that.     I would have removed Windows from all of my computers and moved them to Linux if it weren't for Adobe Photoshop.  There's nothing really special or superior about Windows itself.  Like Apple and iOS, they're successful mostly because of the software availability, not because of quality of the operating system (although apple fans may disagree).