Leaderboard

Oh right, he meant after the program updates. I had that happen once mid-season but hasn't happened since then. I'm more tired than I realized.

Yes, it has been like that almost since the beginning of this season for me. When the program would open, I had no alerts or notifications in that bottom left corner of the manager screen, and I wasn't able to get program updates. I didn't realize this at first because I was only waiting for state approval of a certain form. Also, MS Edge browser window would open on top of the program every time, and I couldn't make the support person or her supervisor understand this. I have never used Edge, and the supervisor's suggestion was for me to try changing to Edge as my default browser, or try Chrome. I could NOT make either of them understand at all that something with my computer's environment was blocking communication from the program to Drake's server, that it was not a browser issue. Finally after about 6 calls the supervisor sent a message to a higher level support person. Very frustrating! We worked on it and thought it was solved with me changing settings in my AV, but the problem reappeared again in late Feb. I ended up changing to a different AV software completely but had only disabled the original one. That worked until I rebooted the computer and a portion related to the original AV's VPN was still enabled, and THAT was the issue.

If you really want to learn a subject, learn it hands on and do your research. This is my fourth year of teaching another accountant that "accountant" does not equal "tax preparer". She has a certificate in accounting. I have one in tax preparation. I taught myself and gleaned knowledge from others along the way. This tax board, in particular, has been a major contributor. She is terrified of starting out on her own. I HAD to learn Partnerships because my husband was, and still is, one. There are areas that I don't step into. Take on only what you can handle or are willing to learn.

I might add the following: If you really want to learn a subject, prepare to teach it to others.