Efile name too long

[Randall]

Client's spouse is usuing a hyphenated last name. When I create the efile, the error message says the name is too long and I must truncate it. The message gave me the priority steps to truncate, first using only initial for first name. I did so and it allows me to create the efile. I haven't transmitted the return yet.

Any one have this before? Any problems with the SSN/Name matchup?

[ADGFINANCIAL]

Client's spouse is usuing a hyphenated last name. When I create the efile, the error message says the name is too long and I must truncate it. The message gave me the priority steps to truncate, first using only initial for first name. I did so and it allows me to create the efile. I haven't transmitted the return yet.

Any one have this before? Any problems with the SSN/Name matchup?

I have done this before. Go ahead and e-file your return. August

[Eli]

I have done this before. Go ahead and e-file your return. August

That's correct. It should work.

Eli

[mcb39]

That's correct. It should work.

Eli

I believe they match the SS with the last name. Hence, the rejection of the e-files for new brides who failed to change their name with SSA. I have also had this in the past. If it got created, the name will not cause it to reject.

[mccoystax]

I had this problem and was told,I believe by IRS to only use the first 4 letters of the long last name since that is all SSA uses. I tried it and it worked. Hope this helps.

[taxperson]

I had this problem and was told,I believe by IRS to only use the first 4 letters of the long last name since that is all SSA uses. I tried it and it worked. Hope this helps.

There could be a problem with shortening the last name to 4 characters. If they get a refund check and the name on it doesn't match their driver's license, they might have a problem cashing the check. Better to shorten the 1st names, first.

[Booger]

I have a client whose last name is Aerophansases. I shortened it to Ass...e-file went right through.

Booger

[TANDER26]

Client's spouse is usuing a hyphenated last name. When I create the efile, the error message says the name is too long and I must truncate it. The message gave me the priority steps to truncate, first using only initial for first name. I did so and it allows me to create the efile. I haven't transmitted the return yet.

Any one have this before? Any problems with the SSN/Name matchup?

Last year, back when you could still get SOME support, I asked the same question.

They sent the link below from their Knowledgebase.

Document ID 5169

Tax Year 2003; 2004; 2005; 2006

Product E-file, TaxPrep

"Error: Name is too long for e-file" when creating e-files

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You receive the following message when creating a 1040 e-file in your ATX software:

1040 - Error: Name is too long for e-file.

http://techkb.atxforms.com/TSTKB.nsf/0/3e7...99?OpenDocument

I checked the link and it still works. Or you can go to MyAtx Knowledgebase and put in Document ID 5169