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Oregon preparers?


Possi
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1 hour ago, cbslee said:

Since you are preparing returns in an office located outside of Oregon, the Oregon requirements don't apply to you.

Therefore, you have program issue to overcome.

thanks! I couldn't find that online. 

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On 4/24/2021 at 4:05 PM, Possi said:

I'm efiling an Oregon Non-resident return and it's asking me for "ERO LICENSE NUMBER." 

What is this?

Hmmm, sure it is not asking for the PTIN number to efile?  because we only have to put our license on the Oregon page.

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12 hours ago, grandmabee said:

Hmmm, sure it is not asking for the PTIN number to efile?  because we only have to put our license on the Oregon page.

I can't get around this "License number" to efile. 

uggggggg 

I'll have to call them. 

 

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20 minutes ago, jasdlm said:

Are you using ATX?   I only have a couple of Oregon returns, but I have not gotten this error.

No, I'm using TaxWise. If anyone has a practitioner priority line, please let me know. 

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9 minutes ago, Gail in Virginia said:

Since it says ERO license, I just wonder if putting your EFIN in that space would work so you could move on.

No, I tried my EFIN, PTIN, and EIN before calling CO AND TW. I just hate chasing bunnies like this. We all do, I know. 

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I'm glad you got it worked out.  I would not mind calling support if they answered right away with no hold time, and the person that answered actually knew something.  But I really hate being on hold, or even waiting for a call back because then I have to keep that file where I can get it quickly. 

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On 4/26/2021 at 8:25 AM, Possi said:

The spouse last name did not carry to all the forms. A software issue. I got it now. 2.5 hours later. This client could never pay me enough to do this state return. 

Oregon surely has it quirks. ATX does not do a good job with this state.

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3 hours ago, grandmabee said:

Oregon surely has it quirks. ATX does not do a good job with this state.

Honestly! If the software would nail the state for us, how wonderful would that be? In this military area, it is imperative that I can do these states well, and do them right the first time. It ain't easy. 

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Every Year I get 3 or 4 letters where my clients return is changed due to rounding I guess.  Tax amount is 1 dollar off sometimes high sometimes lower.  It makes me mad because It looks like I made a mistake.  Only change is tax amount.

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I love how the IRS tells us to round to the nearest dollar, but the IRS doesn't round, it truncates. And, sometimes computes the pennies instead of either rounding or truncating. Then, our clients think we did something wrong!

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On 4/26/2021 at 11:58 AM, Gail in Virginia said:

I'm glad you got it worked out.  I would not mind calling support if they answered right away with no hold time, and the person that answered actually knew something.  But I really hate being on hold, or even waiting for a call back because then I have to keep that file where I can get it quickly. 

One of the reasons I love Drake.  In the 9 years I have been with them I can't remember when I ever waited more than 5 rings before my call was answered.  Only twice was the support person unable to answer my question and both times I received a call back within 24 hours with an answer.

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