I did not really buy it to get more customers, I bought it to get the secure portal. I think that the IRS is going to mandate higher data security in the next couple of years and I think email of client documents is going to go by the wayside. So I am preparing for what I think is on the horizon. My plan is to ease all my clients who email me their docs to start using the portal on my website. I will request they do so this year, and require it in future years. I will also start putting all my correspondence to my clients on the website. My client letter that I mail out every year will go on the website only and in each of their portal folders. Whenever I drop something into their portal folder, it pushes an email to them to look for what I dropped in there.
But, since I have to have a website for the portal to reside at, I thought I would put it together as professionally as I could. I saw this vendor at the CSTC seminar in Las Vegas. The product looked good and it was affordable. They have been very good to work with so far.
What I am really concerned about is the same thing we have on this board, DIY taxpayers asking questions on how to do their taxes on TT.
Tom
Modesto, CA