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Everything posted by Tax Prep by Deb
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It is showing as IRS accepted, and the state CA accepted. Seems odd if they are not opening up till next Monday.
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Now I am confused. I have a single client very easy return. I went ahead and prepared it last week and transmitted it to Drake so that when everything opens (I assumed next Monday) that she would be early in line. Normally I don't send the state until Fed comes back, but because I know everything is ok I sent both. State (California) came back the same day accepted. I was playing around today and it seems like my Federal has been accepted as well. I thought they were starting next week. Am I just not understanding Drake? First year using it and I find this part a little more difficult than ATX. How do you all keep track of the ones that have been sent, pending, ect… If you hold the state, what do you use to remind you to go back and send it?
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Have you tried stopping the service than restarting it? It's been awhile but I believe I had to do that once. I switched to Drake this year and am amazed at how quickly and smoothly it runs. As others have stated their support is very good with little to no wait time.
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Did you try rebooting the computer?
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I would.
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when you select the file to upload, I believe at that time you can change the name on the file name bar. I haven't done it in a while, but it seems to me this is what I did.
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Yeah, it's suppose to sync, but whenever I would try to send something from ATX program to the portal, nothing would happen. Maybe they improved it for this year. Also please watch out for any return that you change the address on. Part of the training I went thru was to get all of my ATX clients into the portal data base. That went very smoothly, however whenever I would make a change on the tax return thru ATX (such as address) then you will get a pop up asking if you want to sync with the portal, I said yes of course, but what happened was instead of changing the address in the portal, it changed it on the tax return. I had several of these happen throughout the filing season and didn't figure it out until then end when I counted the number of returns that had been filed with the old address. Not saying it will happen this year, but check it out. Make sure that before you transmit the return, the address did not change back to the old one.
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They have one I used last year. It works great, but I never could get it to integrate. I had to create a pdf and upload it. They give you some good training and help you set it up. It was rather expensive, over $500. This year I switched everything out to Drake and there portal works just as good but is at least 1/2 the price. My clients that used it, loved it. It can be used either thru a pdf upload or clients could take pictures and upload them.
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Thank you! That's what I thought.
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Question for a newbie. I downloaded the earlier version. Do I download the new version again? Or just update? Do I have to uninstall the earlier? Or does it install over it?
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Also if you post your problem here we may be able to help. I had a problem and called Drake it took quite awhile but my support guy finally figured it out and it was simple. If its the same problem I may be able to help.
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And with the Federal government shut down, there is no clue as to when things will be re-opened. Hold on folks, I think this year is going to be a rough and bumpy ride!
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Not a whole lot. They have some very good practice returns to get you orientated, are very quick to pick up the phone, won't let you go until they get the problem resolved, (in my case I was the problem and when we both figured it out had a good laugh!). I do not think you will be disappointed! I too held off because of the learning curve, but what may slow you down a bit in entering you will more than make up for it in the speed of the program. It loads instantly and not once has it even hiccupped! I haven't done a complete season with it yet, but I am looking forward to it and am not disappointed so far! As far as a learning curve, I figured this year even with ATX we were going to have a learning curve so why not start totally new? Also on the Drake part of this board, they are eager to help and very quick to respond. After all how did we all learn ATX? It certainly wasn't because of a user manual. We learned a lot on our own and asked help from others. Believe me when I say that will not change if you switch to Drake!
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Moved to Drake this year myself, so far loving it!
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Ok, I am so new to this and the solution is probably right in front of my face, but I have a 2016 S Corp that I am trying to finish. My client is not able to e-file it because she is currently working with a Revenue Officer and she wants all returns hand delivered. Everything is set to go except I noticed that it is printing the clients signature. How do I get the printed signature off? Also I want my signature to be printed, how do I set this up? I have spent the whole morning trying to figure this out. Any help will be greatly appreciated!
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Drake 2018 Window10 load problem
Tax Prep by Deb replied to Naveen Mohan from New York's topic in Drake
I have Windows 10 pro and mine loaded ok. Have you tried a reboot? I ask that because I had problems loading the conversion program but after rebooting everything worked fine. -
I am trying to finalize a S Corp return. There was charitable donations on the books and I have recorded these (I'm using Drake Software this year) and they are showing as I expected as a deduction not to the Corp but on the Schedule K for the shareholder. So far so good. However when I go and look at the California return, they are giving the Corp a partial credit and carrying the remainder over, nothing flows to the California Schedule K. Am I missing something? I'm new to Corp return preparation but, I can't help but feel that I have not marked something correctly, or is this one of the instances in which California does allow the donation on the actual Corp tax return? Any help will be greatly appreciated.
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Never mind, I figured it out. Should have looked better before posting.
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Received this AM the starting program. My question is do you have to set everything up each year, or can you roll your firm, preparer info ect. over? If so how?
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Thank You!
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Just curious if anyone knows when Drake will have 2018 read to download? First year using it and would like to get in and take a look.
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Love it! Thanks for the info!
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scanner recommendation
Tax Prep by Deb replied to Naveen Mohan from New York's topic in General Chat
Scansnap IX500 works like a charm with my windows 10 pro Dell Computer -
NT-QuickBooks stopped working after a Windows 7 update-
Tax Prep by Deb replied to NECPA in NEBRASKA's topic in General Chat
Have you tried either the repair utility or reinstalling? I had a friend who had a crash after 10 update that caused her to still be able to use Quickbooks but would not allow her to back it up. She eventually got a new computer and started from scratch on Quickbooks. Intuit was of no use to her either. Since my updates. I have not been able to schedule backups So I have to do manual ones. -
Thank You! That took care of the problem. It's amazing how many times you can look at something and not see the obvious. So far I really like Drake!