GeorgeM Posted January 24, 2013 Report Share Posted January 24, 2013 Has anyone had this problem? The program loads and I can access the menues and change preferances, but when I try to load a new 1040 the program stops working. Quote Link to comment Share on other sites More sharing options...
grmy2h Posted January 24, 2013 Report Share Posted January 24, 2013 Yes it happens to me. Once in a while the return WILL open, but as soon as I type ANYTHING on the form it crashes. Win 7, 64 bit, standalone. Quote Link to comment Share on other sites More sharing options...
TaxMan60601 Posted January 24, 2013 Report Share Posted January 24, 2013 ... hmm, for me too. Can open the program, everything is up to date, can change settings, can open the form itself!, and when I try to open a return ... program crashed!!! already hate those $hit2y updates Quote Link to comment Share on other sites More sharing options...
joelcont Posted January 24, 2013 Report Share Posted January 24, 2013 Almost everyone......At least at my office, I have 9 stations with diferent pc specs none lower than 4gb ram and good cpu's and all windows 7 & 8 . 64 & 32 bits . They all crash in their own special way some during copy paste, some during rollover others opening a tax some wont even open the software, Each one is special Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted January 24, 2013 Report Share Posted January 24, 2013 How many people using Windows 7 are having the program crash issue? Quote Link to comment Share on other sites More sharing options...
grmy2h Posted January 24, 2013 Report Share Posted January 24, 2013 One win 7 will not open at all.... Other win 7 will open, but crashes when trying to edit return. Quote Link to comment Share on other sites More sharing options...
Gail in Virginia Posted January 24, 2013 Report Share Posted January 24, 2013 We are networked, with Server 2011 and Windows 7 on workstations. I have only had one crash so far, while entering data on a sch. C. Lost everything on the C. Re-opened return, saved every couple of entries, had no problem. But we are mostly using the payroll program so far doing W2s and 1099s. Your mileage may vary. Quote Link to comment Share on other sites More sharing options...
RitaB Posted January 24, 2013 Report Share Posted January 24, 2013 ... hmm, for me too. Can open the program, everything is up to date, can change settings, can open the form itself!, and when I try to open a return ... program crashed!!! already hate those $hit2y updates I'm sorry, this is so serious, but I love that last line. I died. Twice. 1 Quote Link to comment Share on other sites More sharing options...
mcb39 Posted January 24, 2013 Report Share Posted January 24, 2013 You are making me afraid to even go and check. I have two machines with Win 7 64 bit and one with Win XP, all stand alone. So far I have never had a crash on any of them. I have been updating all day and it's been smooth so far. However I don't want to be like Rita and die.........twice. 1 Quote Link to comment Share on other sites More sharing options...
mcb39 Posted January 24, 2013 Report Share Posted January 24, 2013 OK........I opened one return that I have been opening every day. I left it open and rolled over a new return that had just come in. The rollover went fine. I opened the second return. Had two returns open and both were OK. This is the first time I tried that. I have to admit that I held my breath the entire time. This is the machine that I maxed to 16G Ram night before last. Tell me that I am still alive. 1 Quote Link to comment Share on other sites More sharing options...
joanmcq Posted January 24, 2013 Report Share Posted January 24, 2013 I just tried a return and it opened fine. I'm glad to see the 1040 is finally in there without 'reserved' lines. 1 Quote Link to comment Share on other sites More sharing options...
TaxMan60601 Posted January 25, 2013 Report Share Posted January 25, 2013 "How many people using Windows 7 are having the program crash issue?" Unfortunately, I must say that my stable pc config is using XP Pro SP3 as OS and I have these problems after one smooth and stable so far local installation of the program - I've never had such problems running ATX since 2009, including 2012 one. ... However just checked my sys info (again) and it seems 2GB RAM there!, so I am going to change this fact asap ... At the same time, I just came to mind something so I am going to check this now and will come back later. @ mcb39, joanmcq - Congrats! Lucky ones! Quote Link to comment Share on other sites More sharing options...
barosser Posted January 26, 2013 Report Share Posted January 26, 2013 #(@&*@@)!@&(&)@(&(@ Can't even do a simple 1040. If I click on any of the cute little arrows the program goes into the proverbial "program has stopped working". This is after over 6 hours with Tech Support to just be able to open returns. This really bites!! Quote Link to comment Share on other sites More sharing options...
joanmcq Posted January 26, 2013 Report Share Posted January 26, 2013 I'm attempting to print my first return. Note: don't click on 'Print Preview'. It's circling and circling and circling. Also, I checked and it seems 2012 is loaded and running in the XP section of Win 7. Quote Link to comment Share on other sites More sharing options...
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