michaelmars Posted October 17, 2014 Report Share Posted October 17, 2014 this is udderly ridiculous and has nothing to do with the discount plan hatched by atx that their sales staff came up with while barn storming ideas 1 Quote Link to comment Share on other sites More sharing options...
joanmcq Posted October 18, 2014 Report Share Posted October 18, 2014 Anyone know if you can renew online or if you have to call? since if I have to call, I've missed it... Quote Link to comment Share on other sites More sharing options...
Pacun Posted October 18, 2014 Report Share Posted October 18, 2014 I never renewed before January. I don't want to be of the first ones to install, I purchased the software today to take the discount and I will install Jan 15th. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted October 18, 2014 Report Share Posted October 18, 2014 3 Quote Link to comment Share on other sites More sharing options...
JohnH Posted October 18, 2014 Report Share Posted October 18, 2014 To each his own with regard to the discount. I'm just glad my policy has always been to wait until the last minute. I was especially glad at the beginning of 2013. I was able to delay further while the 2012 problems were surfacing, and finally pulled the trigger on switching to my backup (Drake) in late January when it was painfully obvious what was developing over here. Huge problems and little prospects for resolution. That decision would have been much harder if I had already tied up money with ATX, even if the prospect of a refund loomed out there somewhere. As Judy pointed out, the savings is less than the price of a single return (or maybe a couple of really small returns). I don't like the idea of committing for the entire season on the value of a single return preparation fee. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted October 18, 2014 Report Share Posted October 18, 2014 It does help to play hard to get as a customer. Just sayin... You have to be convincing though... Quote Link to comment Share on other sites More sharing options...
jklcpa Posted October 18, 2014 Report Share Posted October 18, 2014 It does help to play hard to get as a customer. Just sayin... You have to be convincing though... Is that what you are doing, playing hard to get? Seems to me that CCH's discount strategies leave a bad taste for the long-time loyal users, and it always looks like a last ditch desperation move by the company when they start offering this variety of discount and prize drawings. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted October 18, 2014 Report Share Posted October 18, 2014 It does help to play hard to get as a customer. Just sayin... You have to be convincing though... Is that what you are doing, playing hard to get? Seems to me that CCH's discount strategies leave a bad taste for the long-time loyal users, and it always looks like a last ditch desperation move by the company when they start offering this variety of discount and prize drawings. Let's just say that I have been successful in obtaining larger than reported by others discounts. Quote Link to comment Share on other sites More sharing options...
joanmcq Posted October 18, 2014 Report Share Posted October 18, 2014 I'll call 'em on Monday & see what I can get. Didn't even see the email from ATX. I wasn't opening anything that wasn't from a client in this last week. My billings are down about 10k from last year. Didn't lose a lot of clients, but most of the same-sex returns were a lot easier than last year. I need to conserve $$ wherever I can. Ah well, if nothing else, that vote campaign sure did get my name out there in the last few days! 3 Quote Link to comment Share on other sites More sharing options...
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