Jack from Ohio Posted February 8, 2009 Report Share Posted February 8, 2009 "We are sorry, our Where's my Stimulus Payment Status feature is currently not available. Please try again later." It was the same all last weekend. How are we supposed to use this tool when it is offline so much? I am certain that I am the only preparer whos clients cannot remember, nor did not bring the letter....?? Just venting... IRS is requiring the info to be accurate or refunds are delayed. Yet the tool to verify the amount is offline???? Quote Link to comment Share on other sites More sharing options...
Janitor Bob Posted February 8, 2009 Report Share Posted February 8, 2009 "We are sorry, our Where's my Stimulus Payment Status feature is currently not available. Please try again later." It was the same all last weekend. How are we supposed to use this tool when it is offline so much? I am certain that I am the only preparer whos clients cannot remember, nor did not bring the letter....?? Just venting... IRS is requiring the info to be accurate or refunds are delayed. Yet the tool to verify the amount is offline???? It is total BS.....I have four returns that are waiting on this information....and their "feature" is down more than it is up. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 8, 2009 Report Share Posted February 8, 2009 "We are sorry, our Where's my Stimulus Payment Status feature is currently not available. Please try again later." It was the same all last weekend. How are we supposed to use this tool when it is offline so much? I am certain that I am the only preparer whos clients cannot remember, nor did not bring the letter....?? Just venting... IRS is requiring the info to be accurate or refunds are delayed. Yet the tool to verify the amount is offline???? I accessed it just this AM. You must be hitting at peak times. My advice is to wait an hour and try again. Quote Link to comment Share on other sites More sharing options...
Janitor Bob Posted February 8, 2009 Report Share Posted February 8, 2009 I accessed it just this AM. You must be hitting at peak times. My advice is to wait an hour and try again. I just tried it again and a little Spanish guy in a matadore outfit ran out from behind my PC and kicked me in the nuts....Thanks IRS! Quote Link to comment Share on other sites More sharing options...
TAXBILLY Posted February 8, 2009 Report Share Posted February 8, 2009 I access the site early in the morning or late at night and have not had a problem getting in. taxbilly Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 8, 2009 Author Report Share Posted February 8, 2009 I access the site early in the morning or late at night and have not had a problem getting in. taxbilly Try right now and see... My clients are in my office during regular business hours. Waiting till late night or early morning is not an option when they are sitting across from me. I have been seeing more down time than up time. The IRS must have known when tax season started??? And they should have known how much server space and bandwith would be needed for peak season?? Just more venting... Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 8, 2009 Author Report Share Posted February 8, 2009 I just tried it again and a little Spanish guy in a matadore outfit ran out from behind my PC and kicked me in the nuts....Thanks IRS! I started wearing my old football cup while doing taxes. I just laughed the last time the little Spanish guy kicked me!! My clients loved the free show as well!! :blush: Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 8, 2009 Author Report Share Posted February 8, 2009 I just tried again. Got information for 2 customers. Put in number for third customer, and "BAM!!!!" the little spanish guy kicked me again. The site was up for a total of 2 minutes. :angry: Quote Link to comment Share on other sites More sharing options...
JohnH Posted February 8, 2009 Report Share Posted February 8, 2009 I just now tried it and it worked fine. I'm not preparing a tax return or anything - just wanted to see if it would work using my own information. Of course, that probably means somebody further down in the queue got an error message because I was taking up bandwidth. If so, I offer my apology. Quote Link to comment Share on other sites More sharing options...
Charley in Ohio Posted February 8, 2009 Report Share Posted February 8, 2009 I had the same thing happen to me today. I would shut down the browser and restart it (meaning the browser). It worked fine for me once I did it. Probably has something to do with the security they have on the website. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 8, 2009 Report Share Posted February 8, 2009 Try right now and see... My clients are in my office during regular business hours. Waiting till late night or early morning is not an option when they are sitting across from me. I have been seeing more down time than up time. The IRS must have known when tax season started??? And they should have known how much server space and bandwith would be needed for peak season?? Just more venting... Clients should not complain as they were all clearly instructed to save the letter that went along with the check. So far, I have had 3 clients bring it in. I checked them anyway and they all agreed. If that little guy jumps out from behind my computer, I plan on putting him to work :) Quote Link to comment Share on other sites More sharing options...
Bart Posted February 9, 2009 Report Share Posted February 9, 2009 Clients should not complain as they were all clearly instructed But they always seem to complain anyway. Quote Link to comment Share on other sites More sharing options...
Catherine Posted February 9, 2009 Report Share Posted February 9, 2009 But they always seem to complain anyway. Want to _really_ make them complain PLUS start some neurons firing about how much tax they (we) all actually pay, after you show them Line 72 (amount overpaid), point out to them Line 61 (total tax) and show them how much is being _kept_. At least then maybe they'll complain to their congresscritter (and vote in someone new 2 years from now). If enough of us do that.... Catherine Quote Link to comment Share on other sites More sharing options...
Kea Posted February 9, 2009 Report Share Posted February 9, 2009 Clients (married couple with 2 kids - Dad in the military with some non-taxable combat pay) came in Thursday evening. I had already asked them to bring the amount of stimulus payment with them. They hadn't been able to find it in their records and used the IRS site. I should say "tried" to use the IRS site but it was down each time they had tried on Wednesday. We tried again in my office -- still down. They were pretty sure they got the whole amount, so I sent the e-file that way. Next day they called and said they finally got on site and it was $300 less than what was allowed for '08. I told them the return had already been accepted so I couldn't change the worksheet. I'm sure IRS knows the amount they sent last year. Do they get the remaining $300 this year automatically? Or, is there something I can do to request the additional $300? Even though the worksheet is wrong, it's not asking for more stimulus payment than eligible. Would this also cause a delay in refund? Thanks Quote Link to comment Share on other sites More sharing options...
Virtual Managed Solutions Posted February 9, 2009 Report Share Posted February 9, 2009 I've got to admit something - I was just commenting to my boss about Monday mornings, how I hate them, don't want to be a part of them, wish we could skip Mondays altogether. Then I read this post and others like "Pet Peeves." I must admit, I have it easy compared to you guys and I really have no reason to complain. When I read posts like these, it makes me want to do something to make it better for you, create an easier way for you to get your returns done, a site that brings everything together. It's been on my mind for a long time, but I just don't know where to start. Hopefully, instead of complaining about today, I should start thinking for tomorrow. Quote Link to comment Share on other sites More sharing options...
TAXBILLY Posted February 9, 2009 Report Share Posted February 9, 2009 K: Don't give your boss ant ideas about skipping Mondays or he might say to pick up your check and skip the rest of theyear! :~) taxbilly Quote Link to comment Share on other sites More sharing options...
Virtual Managed Solutions Posted February 9, 2009 Report Share Posted February 9, 2009 An excerpt of our conversation - Me: Wow, you can tell it's a Monday, huh? Boss: How do you know? Me: Oh, I have a feeling. For the life of me, I could not get out of bed. I came in a half hour early and just stared at my computer screen. Waited for the coffee to brew, filled a huge glass, sipped away at it. Still feel blah. Coffee just doesn't do what it used to anymore. Quote Link to comment Share on other sites More sharing options...
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