ljwalters Posted March 7, 2009 Report Share Posted March 7, 2009 It is taking me up to 3 minutes to print out a simple return. The same return in 07 program printed almost instantaniously. is anyone else having this problem. Tech support does not seem to be able to help. Linda and buddy Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted March 7, 2009 Report Share Posted March 7, 2009 No, mine is printing just fine. Perhaps you need to check your printer drivers? Quote Link to comment Share on other sites More sharing options...
Terry D EA Posted March 7, 2009 Report Share Posted March 7, 2009 Same here everything is printing fine. Terry D. Quote Link to comment Share on other sites More sharing options...
ljwalters Posted March 7, 2009 Author Report Share Posted March 7, 2009 a new person Dave I think it was told me to try a new print driver also. It's strang that the printer works just fine in 2007 tax progam. What printer are others using. This printer is a HP Laserjet 4100N Linda and Buddy Quote Link to comment Share on other sites More sharing options...
Wayne Brasch Posted March 7, 2009 Report Share Posted March 7, 2009 a new person Dave I think it was told me to try a new print driver also. It's strang that the printer works just fine in 2007 tax progam. What printer are others using. This printer is a HP Laserjet 4100N Linda and Buddy Linda and Buddy, I'm using an HP LaserJet 1018 and all the ATX programs through the years I've used them printed out very rapidly with no problems. Check to see if HP has a new printer driver for your printer at http://www.hp.com. Wayne Brasch Quote Link to comment Share on other sites More sharing options...
mcb39 Posted March 7, 2009 Report Share Posted March 7, 2009 Linda, I am also using a HP 1018 at one location....no problems this year or last. Here in home office I am using HP1200 (for years) and HP P2035 (new)....no problems with either one. The "N" on your printer indicates that it is Network capable. Are you networked? Take Wayne's advice and check with HP help. Sometimes they have downloads that do magic. Quote Link to comment Share on other sites More sharing options...
Yardley CPA Posted March 7, 2009 Report Share Posted March 7, 2009 I'm using a Lexmark T644. It's been a total work horse and has not give me any issues. Quote Link to comment Share on other sites More sharing options...
taxbrewster Posted March 7, 2009 Report Share Posted March 7, 2009 sometimes a system maintenance, deleting cookies, look for updates, install new drivers, and a reboot is just what the doctor ordered. usually works for me if i am running slow. Quote Link to comment Share on other sites More sharing options...
Lion EA Posted March 7, 2009 Report Share Posted March 7, 2009 Certainly start with HP and then ATX. Try the VMSUS folks. For a couple of years at Block, our ATX returns were painfully slow, pausing after nearly every page. We worked on it, the Block techies worked on it, the dedicated Block tech support at ATX worked on it. We used Brother printers and tried HP printers. Tried printing from server instead of workstations. Nothing changed. Other offices did NOT have our problem. I think our first year(s) with ATX, printing was normal. Later, Block bought TaxWorks and stopped using ATX and I stopped working for Block, so no recent history. But, sometimes, you just can't find the problem. Good luck. Quote Link to comment Share on other sites More sharing options...
B. Jani Posted March 7, 2009 Report Share Posted March 7, 2009 I havd Brother HL-1440 and no problem so far. Quote Link to comment Share on other sites More sharing options...
RitaB Posted March 7, 2009 Report Share Posted March 7, 2009 It is taking me up to 3 minutes to print out a simple return. The same return in 07 program printed almost instantaniously. is anyone else having this problem. Tech support does not seem to be able to help. Linda and buddy No, but I am working on an S-Corp, and every other entry it seems like the program is saving the file (or calculating), and it takes forever. I have resorted to filing when it starts whatever it's doing. Yes, I know that is a mistake, cause now my clients will have a place to sit, but I can't stand sitting in front of this screen waiting to enter stuff on this return. The little returns are going OK. Quote Link to comment Share on other sites More sharing options...
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