KC and Jack.
Yes, it does all that.
And it does that because CONGRESS Set it up that way.
Tasked it with running the largest social welfare program in the country.
Tasked it with monitoring the next worst system going forward.
And then says it can't have any money...
When the IRS budget is cut, it doesn't effect things except those that effect the job I am trying to do on behalf of MY clients.
I can't get anyone to read a letter detailing the IRS mistake, but my client still keeps getting the automated notices....
Is the Agency perfect? No. And there are some bad apples.
But on a day to day basis, they have a pretty daunting task to perform, and in many respects, they do a pretty good job. When it gets out of alignment, which we as preparers, we get to see a lot of, we CAN'T get the problem fixed in a reasonable amount of time anymore....
And that is because when they suck the money out of the budget, what is left is spent on the priorities set by Congress, and one of those that is NOT a priority is customer service.
And that makes me angry.
Rich