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I had to call support because I was locked out of My ATX. Very nice and patient gentleman fixed it for me and I was able to download easily. You can expect a few quirks at the beginning; expecially with the triple password system.

I have the same situation. Not networked, but one installation on my desktop and two on laptops. I used the installation code that they gave me and installed on the laptop quite easily. At first, I was locked out of my account. It has always been my preference not to network. My assistant works on the stand alone laptop; saves her work to a jump drive and I can then import her work into my desktop and finish and file it. Works great!

What a relief ! I feel confident I can handle the new setup. I won't have to sell out lol.

Sometime in late January, 2019.

Jack, as you know, I am not networked. Have no issues with rollovers on the laptop. The main thing is that she exports to the jump drive and I import it into my desktop. That is my preference as she is not and probably never will be able to take a return from beginning to end. Has been working well for 3 years now. Her data entry is quite precise and seldom do I have to fix anything. Again, two heads are better than one.

Just one more thing. A short cut for deleting a form/screen click CtrlD. You will be prompted with a question like "Are you sure". Click delete and the form is gone.

Scansnap IX500 works like a charm with my windows 10 pro Dell Computer

Thank You! That took care of the problem. It's amazing how many times you can look at something and not see the obvious. So far I really like Drake!

New setup was a breeze! Hopefully the rest of tax season will be just as smooth!