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Several senators wrote to the IRS last week questioning the legality of the service: https://www.cassidy.senate.gov/newsroom/press-releases/cassidy-colleagues-urge-irs-to-investigate-enqs-pay-for-service-scheme

Not really. Been using it since the first public release. No matter what one thinks of MS, they long ago learned their lesson about providing some way to reduce "change" in look and feel. This is a dollar issue for them as the more change there is, the more is costs them. I cannot remember which iteration it was, but I remember a big change - but a provided way to make it look like the prior iteration. This time, it works nearly the same (nothing I noticed in the way of trouble finding something).

Things like the Start button are a little different (pinned software has a different look) but I stopped thinking about it after a week.

Am finished with required cpe as well, but did sign up for a half day FREE seminar on Wisconsin tax in December. Since the program has arrived and is installed, I feel ahead of the game at the moment. I know I will live to eat those words.

I'm sure you would have to check a box approving the update. Once it's available for your computer, you can just hide it if you don't want it. (Is the hide updates feature still available in 10?) Anyway, I'm sure you won't be forced to 11.

Why would anyone risk using an OS that your software provider won't support? You risk mid tax season being up the crick without a paddle?

If they insisted they didn't get the stimulus, I did enter zero. Some did and their refunds were short. Not my problem. The only pattern I discerned of people who said they didn't get the money were MFJ returns where a spouse had died. I had enough of those where the surviving spouse said no second stimulus was received to believe them. I put in zero for the second and in all cases the rebate recovery was paid. At least I believe it was because if not I'm sure I would have heard about it!

This is scary and I think it's only going to get worse.

Half of taxpayers probably don't remember receiving their stimulus. Most of those discover they did when we make them look it up. I had one who says he did look it up after I asked, still swore he didn't get it, and then looked it up again when he got the IRS notice. Sure enough, he got it. I would trust the IRS on this one. He can set up a taxpayer account and see what they sent him and how. Someone on this board said their client who didn't receive the stimulus discovered IRS had a issued a debit card, which is why it didn't show up on the bank statements. This is NOT OUR PROBLEM to solve but the client's. We've given up trying to help and just give them IRS phone numbers.

I have a client who swears he didn't receive first stimulus rebate, so I efiled his return claiming the Recovery Rebate Credit which resulted in him expecting a refund, which was applied toward his estimated payments Four months later he received a CP 11 saying that according to IRS records he received the $ 1,200 rebate and instead of a refund he now owes about $ 300. So now he will potentially be subject to penalties and interest for late estimated payments. I have no idea how this will get resolved.

I tell my clients NOT to use my mailbox. I have a large mail slot in my front door for clients to drop their tax folders into my locked entryway. I once found my badly beaten mailbox, without mail, in the yard of a house a mile away on another street.

I have a client who ELECTRONICALLY paid $5k with his extension. Turns out he had a huge refund, which came in $5k short. IRS transcript shows the $5k received. This coupled with the other comments here suggests the IRS is now so dysfunctional they aren't even keeping track of the money. Okay, so they can't answer phones or timely look at faxes or correspondence or do enough audits, but keeping tabs on the money? Hey, they're part of the US Treasury, whose job is to account for the money. We might need a new accounts receivable department.