So, it took 2hrs and 53 minutes, but I actually got a live body! She couldn't tell me why the letter went out but did confirm I'm active until 3/31/2028.
A valuable lesson learned (thanks Lee that I truly didn't know I was supposed to renew by January 31. I probably should have failed the exam way back when
It's irrelevant now. I can't say when I'm getting out, but it will definitely be before 2028 so this will be my last renewal debacle.
As always, I sincerely appreciate everyone's input.