kcjenkins

I'd mail it to her, since she really does need it, in an envelope marked 'Important Tax Information'. And add a cover letter suggesting that she complain to her congressman, local IRS office, and Taxpayer Advocate, and anyone else she can think of!

If the rent is paid to a Corporation, and that is how the check is made out, then no, you don't have to do a 1099. If the check is made out to an LLC, then I would.

Well, I PROMISE you chocolates, Beth, and as you know, if you were there when we put on the party for you guys, I DELIVER. You and Nicole and Kerry and William, for sure. Maybe others, who knows. Just please keep on helping, since we are getting so little communication, and some of it bad, from CCH.

Well, if you have found copies of the missing files, or where to download them, you would copy or download to C:\I386\*.* and that should do the trick.

STRANGE, very strange. Makes you wonder what the heck is going on, CCH is a big enough, old enough company that such careless mistakes should not be happening. Seems almost like sabotage, but I try not to be paranoid.

I do not think there is a limit, but you might check the KnowledgeBase to be sure.

Well, TTO is what I got, Booger, and it is on my program. And any way, if you have TTO and it was not on the original disk, so what? You should be able to download it as an update anyway. I don't know whether it was on my disk or not, but I have it now.

I just checked, and it is on mine also. And I got mine real early. Something strange here, I don't think Booger got the truth from whoever he talked to. Sounds like he got a defective CD.

That is just fine, that is what my friends on-line call me. I'm happy to consider you one, Luis.

Yep, that is a weird way to treat their customers. Did you call sales, or support?

I am going to close this thread now. When Mel has any more info for us, or questions for us, he can open a new thread on that specific issue. And, of course, he can email any of us directly by clicking on a member's name and then selecting 'Send message'. And any of you can contact him directly the same way.

email him.

So the one thing I would add is that it is wisest to do the support worksheet on each parent, and keep that in your file. If they meet the support test, you are good to go. In fact, you are good to go for HOH if even one of them meets the support test. Knowing this, with two parents it's often easy to plan things so that at least one of them meets the support test.

The /.dll files are normally in the C:\I386 folder.

I do know that there are a few couples who truly do share the parenting, but in my many years of experience, this is rather rare. In most cases it may start out that way, but, as you point out, the kids are the ones suffering when it's done that way, so they seldom put up with it for long. The kids end up insisting on more stability, because while it may be easy with a kid in kindergarten, but when a kid's in higher grades, they have school projects, plans with friends, etc, and they don't want to be hauling so much stuff around all the time. And few families can afford to duplicate everything, so the kids end up staying one place more of the time.

Not true. While the different forms may require you to use different lines to fill out the Financial Aid forms, it's the same info, and does not affect the outcome at all.

Keep in mind that the tech support is there to help with PROGRAM problems, not to give tax advice. They are mostly not tax professionals, and they generally do not need to be to help with program issues. In the past, the company did make it a point to have some senior techs with tax experience, since sometimes it is hard to separate a program issue from the inherent tax issues. That was one of the advantages of a company started and run by a pair of CPAs. They knew we would need some support people who could talk 'taxes' as well as talk computer problems. I expect that with CCH running things, the ratio may have changed for the worst. But there are still some there, William, for example. He will not give you advice about how to handle a tax issue, but he will understand what you are talking about when you tell him 'the C is not flowing properly to the __' and he will get you help from the right level of tech support. I suggest that you remember that, and send him an email, if you get too much of a run-around. But please also remember that if we flood him with every question, he will not have time to even read them all. So don't make that your FIRST option.

I'm with Jainen on that. The PRIMARY home is the one that the kid goes to school from, and regardless of the fairy tales we all hear, it is just not practical for the kid not to have one primary home. Sure, he may then spend lots of the summer and break time with the other parent, and many weekends, etc. But there is always a primary home. And that should be the parent that gets the kid, unless that parent chooses to sign an 8332. Frankly, I think that is both legal and fair, because it's the parent that gets the kid up and to school, and helps with homework, etc, that deserves it, IMHO.

The logic for holding state forms until the fed is accepted is that if there is a problem with the fed return, and the state has already been sent, you can end up with a situation where the fed has to be changed, but the state has already been accepted. By waiting that extra time, usually only a day, you avoid that problem.

Too bad they closed it to more comments before I got there! I had several things I wanted to say to him. Oh well, I'll buy a small part of his answer, that being that AFTER they made the dumb decision to close ATX tech support and transfer a small part of it to GA, IN LATE DEC, they found that they needed to upgrade their phone system to handle the extra load down there. And that ATT was a part of the problem is believable. But the big problem still was and is the fact that they fired so many of the people who knew the ATX program and how it works. The idea that any tax software support personal can be equally helpful on any other tax software is missing a basic understanding. TaxWise is a very different type of program, so just because someone is competent in how it works does NOT mean that they will be able to handle an ATX problem question. And after all, tech support in the tax software business is rather different than tech support in most other types of software. Because while tech support is not supposed to be giving advice about tax issues, they do have to have a basic understanding of tax work, before they can really understand when someone calls with an issue about how data is 'flowing' from one form to other forms. It's hard to explain to a tech what the problem is, when they don't even understand why what is actually happening is totally wrong, given the specific tax situation. I've had times in past years, when I was trying to explain why what 'normally' happens is not correct in a specific set of circumstances. Sometimes, I've had to go up a couple of levels, to one of the programmers, who understood tax law enough to understand what the problem was. Dividing the programmers, who are still in Maine and FL, from the tech support, is not going to make things better.

That can be both a time waster and a business booster, Karen. If you do it, advertise it. Be real nice to the people that come in, take a minute to ask them about what they need, and always gently remind them that 'if you run into problems, we'll be happy to do your return'. I used to do that, although I never advertised it, and got some nice new clients from it.

JB, your state efile booklet should have that info, or your state efile help desk. It's not a federal code. Let us know when you find out.

He's opening himself to BIG penalties, and he sure can not use ignorance as a defense. In fact, they like to make examples of attorneys. Also, he should use an EIN anyway, so that the workers can efile without problems. If he uses his SSN it's going to create problems for them, and they are more likely to decide to file the new 8919, and then he's in deep s__t.

Yes, tell her we all miss her.

I would expense it, since it has such a limited use period. Of course, if you don't want to expense it, software is 3yr property for depreciation.