Guest Taxed Posted November 6, 2013 Report Share Posted November 6, 2013 Today I was scheduled for a demo of the ATX software and once again I had to call them and they still state that they need to get a release from TaxWise reseller MainStreetTaxSolutions.com before they can talk to me. This is the second week that I blocked time off of my schedule for this demo and the second time they used this excuse. Ive been trying to get a demo of ATX since about mid October. Im amazed at the incompetence and lack of professionalism Crank if you really wanted to try out ATX for 2013, you could take the route another poster, Easytax did. Sign up for ATX by giving them a down payment of $100, balance due Feb 2014 and you can cancel. see his previous post. All you got to lose is $100 if you decide to cancel. It is far better than any demo of 2013 when available. Quote Link to comment Share on other sites More sharing options...
Crank Posted November 6, 2013 Author Report Share Posted November 6, 2013 Yeah I know Jack. I believe what they meant, intentionally or unintentionally when they spoke of demoing the 2013 improvements is to discuss how the 2012 issues have been/are being addressed in the 2013 version. Ill findout if they ever get it together and connect with me. Or they are stalling because the 2013 is just that bad. IMO Taxed - that may be a route to take if I regain any confidence in CCH. Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 6, 2013 Report Share Posted November 6, 2013 If you have any desire to go with ATX avoid 2012 all together. Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 6, 2013 Report Share Posted November 6, 2013 If you are going to use ATX 2013 and you used some other software for 2012 returns, you will need to install ATX 2012 to convert the client files from other tax prep software to ATX format and then bring them forward to ATX 2013. Otherwise you will have to enter all the demographic and prior year data manually in ATX 2013. I don't think you can avoid installing ATX 2012 unless you want to enter all prior year data. Quote Link to comment Share on other sites More sharing options...
jklcpa Posted November 6, 2013 Report Share Posted November 6, 2013 Isn't anyone worried about whether the data will roll over correctly? Wasn't the 2012 program losing data when creating the e-file, saving, closing, then reopening? Sorry, I wouldn't have too much confidence in the rollovers if I stayed with ATX. I'd be rechecking every one of those returns, and if that's the case, you might as well convert to other software. After all, we're only going into the second week of November now and the program usually isn't released for several more weeks. I sincerely hope that those of you that are patiently waiting for the rollout of ATX 2013 have at least spent some time this offseason to demo other software. Quote Link to comment Share on other sites More sharing options...
JohnH Posted November 6, 2013 Report Share Posted November 6, 2013 Excellent advice Judy. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted November 7, 2013 Report Share Posted November 7, 2013 Judy, by the end 2012 was working fine, so getting it to demo should not be a problem. 1 Quote Link to comment Share on other sites More sharing options...
jklcpa Posted November 7, 2013 Report Share Posted November 7, 2013 No, if you've been to the official forum, there are a few that have complained that the software was crashing, not opening, and losing data as recent as a week ago. Anyway, I was talking about the possibility of the rollover data having problems, not anything to do with running a demo. Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 7, 2013 Report Share Posted November 7, 2013 Judy, by the end 2012 was working fine, so getting it to demo should not be a problem. You are kookoo for coco puffs. ATX 2012 is not working fine as of today. Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 7, 2013 Report Share Posted November 7, 2013 On any rollover return you got to check the carryforwards manually just to make sure it is there. I have had situations where the OIH loss carry forward was missed in the software. Quote Link to comment Share on other sites More sharing options...
TAXMAN Posted November 7, 2013 Report Share Posted November 7, 2013 I saw on another site where Lacerte released its 2013 software either today or yesterday. Any body got any idears when ATX may release? Quote Link to comment Share on other sites More sharing options...
ADGFINANCIAL Posted November 7, 2013 Report Share Posted November 7, 2013 The ATX site says 11/25. ProSeries is 11/8 for a download.August @ ADG Financial.com Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 9, 2013 Report Share Posted November 9, 2013 ATX is probably still sweating bullets in hopes to get 13 working properly Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 9, 2013 Report Share Posted November 9, 2013 I would hope ATX 2013 is stress tested completely before they release it on 11/25 as posted earlier. They don't need another flawed launch Quote Link to comment Share on other sites More sharing options...
Granny Coral Posted January 10, 2014 Report Share Posted January 10, 2014 Anyone else have a solution to fixing the rollover problem on the 2013 ATX program? I keep getting an error saying there is a communication problem preventing data to flow. This is not the demo but the full 1040 program. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted January 10, 2014 Report Share Posted January 10, 2014 Anyone else have a solution to fixing the rollover problem on the 2013 ATX program? I keep getting an error saying there is a communication problem preventing data to flow. This is not the demo but the full 1040 program. Click on the notifications icon at the top of the Return manager. There is an explanation in there. Turn any hibernation or sleep settings on your computer off and this will greatly reduce the problem. Do the same for all other computers in your network. Quote Link to comment Share on other sites More sharing options...
Tax Prep by Deb Posted January 10, 2014 Report Share Posted January 10, 2014 I bet a lot of people miss the notification button. It's a direct jump to ATX's blog where they have done a good job posting solutions and recommendations. It's funny how many people on the Official ATX site don't even bother reading the BLOG. Most of the problems and complaints mentioned over there (over and over again) are addressed on the blog. It's at least a good way to keep informed of issues and solutions. I must say, that at least so far I have not had any real problems, but then again I'm only working with a couple of very simple returns. I have a more complicated one coming in on Saturday. Let the fun begin! Deb! Quote Link to comment Share on other sites More sharing options...
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