ILLMAS Posted October 2, 2014 Report Share Posted October 2, 2014 Anyone else received their installation code via email? Edit: Software is not available for download yet Edit II: Software will be released in late November 2014. Quote Link to comment Share on other sites More sharing options...
Dan Posted October 3, 2014 Report Share Posted October 3, 2014 Yes, I also received an email about downloading the new 2014 ATX software but when you go to the download center the program is not there. I also received the codes. Quote Link to comment Share on other sites More sharing options...
DevM Posted October 3, 2014 Report Share Posted October 3, 2014 It is for Beta testing only.. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted October 3, 2014 Report Share Posted October 3, 2014 Funny, I was not asked to be a part of the Beta Testing this year. I wonder if I was too brutal to the software and too honest with them last year??Nonetheless, I am seriously SERIOUSLY considering a change for 2014 tax season. The software issues in 2012 and the residuals for 2013 cost my personal practice over $2K in revenue for tax year 2013. From all the responses I have received from management at CCH, pricing for 2014 will not take into account ANY of their previous KNOWN issues and shortcomings.Film at 11:00 1 Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted October 3, 2014 Report Share Posted October 3, 2014 Jack, I was not part of this year's beta testing either, and I received an email last night with the activation codes for 2014. Lynn Quote Link to comment Share on other sites More sharing options...
mcb39 Posted October 3, 2014 Report Share Posted October 3, 2014 I also received the e-mail and immediately e=mailed my sales rep. She explained to me that the letters went our prematurely. I was concerned that we would not be receiving a CD this year, but that is not the case. She e-mailed me again today as well as the one from ATX. No, those codes are not for Beta testing. I was not asked to beta test again this year either. I would have declined. Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted October 3, 2014 Report Share Posted October 3, 2014 I also received the e-mail and immediately e=mailed my sales rep. She explained to me that the letters went our prematurely. I was concerned that we would not be receiving a CD this year, but that is not the case. She e-mailed me again today as well as the one from ATX. No, those codes are not for Beta testing. I was not asked to beta test again this year either. I would have declined. Now you see my skepticism... Starting off with an early release of installation codes... After all the BIG talking they gave me the past two years, this is not a surprise when I look at their actions in the last 2 years. Quote Link to comment Share on other sites More sharing options...
Lee B Posted October 3, 2014 Report Share Posted October 3, 2014 FROM ATX : Re: 2014 tax program from Stephanie B Director of Customer Care The 2014 software will be available the last week of November. The CS rep may have been referring to version 13.7 update, which we will post after Oct 17th- to activate the client organizers. Within the last 24-hours, you may have received an email with the product activation code for the soon to be released ATX™ 2014 software. You don’t need to do anything at this time. We’ll be sending you instructions for activating the 2014 software by the last week of November. At that time we’ll again provide you the software activation code for the 2014 tax preparation software Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted October 4, 2014 Report Share Posted October 4, 2014 FROM ATX : Re: 2014 tax program from Stephanie B Director of Customer Care The 2014 software will be available the last week of November. The CS rep may have been referring to version 13.7 update, which we will post after Oct 17th- to activate the client organizers. Within the last 24-hours, you may have received an email with the product activation code for the soon to be released ATX™ 2014 software. You don’t need to do anything at this time. We’ll be sending you instructions for activating the 2014 software by the last week of November. At that time we’ll again provide you the software activation code for the 2014 tax preparation software YEP! Just like I said. Quote Link to comment Share on other sites More sharing options...
MAMalody Posted October 4, 2014 Report Share Posted October 4, 2014 I got the same as cbslee in an e-mail today, except, I never received the code to start with. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted October 4, 2014 Report Share Posted October 4, 2014 I got the same as cbslee in an e-mail today, except, I never received the code to start with. I received both. Oh well, better too much info than not enough. Quote Link to comment Share on other sites More sharing options...
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