Pacun Posted May 18, 2016 Report Share Posted May 18, 2016 Is there a number for a client to call the IRS and talk to a person? 1-800-829-1040 doesn't seem to have an option to talk to a representative. Quote Link to comment Share on other sites More sharing options...
FDNY Posted May 18, 2016 Report Share Posted May 18, 2016 Yes you can, I recently had a client call and it took some maneuvering and he was able to get to a person and he conferenced me in. Not sure what he did but he had to try with two calls, very frustrating. This was for an issue I couldn't resolve on Hotline (they wanted an 8821 from me), was for a large refund stuck in processing. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted May 18, 2016 Report Share Posted May 18, 2016 Looks like 1040 is still the number. https://www.irs.gov/uac/telephone-assistance Quote Link to comment Share on other sites More sharing options...
Pacun Posted May 18, 2016 Author Report Share Posted May 18, 2016 Thank you. Quote Link to comment Share on other sites More sharing options...
Max W Posted May 19, 2016 Report Share Posted May 19, 2016 Suggestion: Try around 8AM or late afternoon and avoid Mondays and Fridays. I have made hundreds of calls to the IRS and this seems to work best. Even though they weren't on the 1040 number, the results should be about the same. 2 Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted May 19, 2016 Report Share Posted May 19, 2016 I had good luck Friday evening around 7. I think it's because it's payday for most people and many are shopping, dining, drinking, etc. 1 Quote Link to comment Share on other sites More sharing options...
Lion EA Posted May 19, 2016 Report Share Posted May 19, 2016 Yes, some of the IRS numbers answer into the evening, and many people stop calling by 5 p.m. or earlier thinking the IRS keeps normal office hours. Some of the more specialized numbers close by 5 p.m. But, I've had good luck in the evening. Also, early morning as I'm on the east coast (but I'm not a morning person). 3 Quote Link to comment Share on other sites More sharing options...
Max W Posted May 21, 2016 Report Share Posted May 21, 2016 The absolute worst days to call are after a 3-day weekend. 2 Quote Link to comment Share on other sites More sharing options...
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