kcjenkins Posted March 31, 2011 Report Share Posted March 31, 2011 Fast Customer Nobody wants to spend billable hours on hold with their cell phone provider, or waste time on the weekend trying to get in touch with tech support to fix an aging laptop. Enter FastCustomer, an iPhone app that does the waiting for you. Just choose which company to call and the software does the rest, punching through the phone tree until it's reached a live human. Within a few minutes, your phone rings with the customer service rep on the line. Caveat: the dialer will only work with companies FastCustomer has added to its database, though the company already has numbers for Apple, Best Buy, the IRS, and hundreds more. The $1 app will save the average person 60 hours on hold every year, FastCustomer founders say. Think how much work an entrepreneur could accomplish if she didn't have to listen to so much Muzak. Quote Link to comment Share on other sites More sharing options...
Lion EA Posted March 31, 2011 Report Share Posted March 31, 2011 I just put it on my iPhone. Thanx, KC. Quote Link to comment Share on other sites More sharing options...
Lion EA Posted March 31, 2011 Report Share Posted March 31, 2011 My husband's been using a similar app called Get Human. Quote Link to comment Share on other sites More sharing options...
JohnH Posted March 31, 2011 Report Share Posted March 31, 2011 Thanks KC. Just added it to my iPhone as well. This will come in handy. Just an added note - as a long-time Blackberry devotee, I hesitated getting an iPhone for way too long. After only a week with the iPhone, I can't imagine going back to Blackberry as things currently stand. Quote Link to comment Share on other sites More sharing options...
SunTaxMan Posted March 31, 2011 Report Share Posted March 31, 2011 Apparently not yet available for Android phones??? Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted March 31, 2011 Report Share Posted March 31, 2011 Is there something like that for regular phones? Some of us don't have smartphones (can't afford and/or just don't want) but also don't like the hours waiting for a human to answer. Frankly, I can't imagine anyone using a smartphone just to call IRS but, then, I don't have one so what do I know? Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted March 31, 2011 Author Report Share Posted March 31, 2011 Haven't had time to check, but you might check to see if it will run on your PC through iTunes? Just a thought. Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted March 31, 2011 Report Share Posted March 31, 2011 Thanks, I'll check after the 18th. Quote Link to comment Share on other sites More sharing options...
Catherine Posted March 31, 2011 Report Share Posted March 31, 2011 There is a web site called gethuman.com (someone referred to it above, but as an app) where you get the magic numbers to get through to a human. It is not instantaneous, but it's pretty darned quick and doesn't require an iPhone. Catherine Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted March 31, 2011 Report Share Posted March 31, 2011 Thanks,Catherine. You always have the best stuff! You and KC and some others here are just so smart and willing to share. Much appreciated! Quote Link to comment Share on other sites More sharing options...
Catherine Posted March 31, 2011 Report Share Posted March 31, 2011 Passing along random stuff I've stumbled across is _nothing_ compared to the help I've received here! Quote Link to comment Share on other sites More sharing options...
Bart Posted April 1, 2011 Report Share Posted April 1, 2011 There is a web site called gethuman.com (someone referred to it above, but as an app) where you get the magic numbers to get through to a human. It is not instantaneous, but it's pretty darned quick and doesn't require an iPhone. Catherine Now I see why Booger likes you so much. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted April 1, 2011 Report Share Posted April 1, 2011 This sounds like a good app, too bad AT&T iphone stinks when it comes to signal, I need to step out of my office to get good reception, would have to move my office to the parking lot in order to use it. Quote Link to comment Share on other sites More sharing options...
Catherine Posted April 1, 2011 Report Share Posted April 1, 2011 Now I see why Booger likes you so much. LOL!! Quote Link to comment Share on other sites More sharing options...
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