Karen Hawkins was one tough cookie. If you've ever seen her in person on watched one of her webinars, you couldn't help but feel that she didn't like you, didn't trust you, and was just waiting for you to do something wrong. Maybe it was just a personality thing where she came across that way, or maybe it was a power thing. I was shocked to read that she actually complimented tax pros in her farewell message, but even there she couldn't resist the parting shot by reminding us to stay on the straight and narrow. I am happy to see her and her attitude go. Hopefully she will be replaced by someone who treats us as stakeholders in tax administration, as valuable contributors to the IRS's work, instead of dishonest, incompetent cheats. Instead of supporting us in our role, Hawkins was just waiting for anyone to make a mistake so she could pounce.