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Intuit is doing the same thing for QuickBooks desktop. We changed the last computer to Win10 this past summer.

Important Information Regarding Your Wolters Kluwer Account 30 Day Notice: Discontinuing Support of Products on Microsoft® Windows® 7 Operating System Due to the fact that Microsoft will discontinue support of their Microsoft® Windows® 7 operating system on January 14, 2020, Wolters Kluwer Tax and Accounting North America will end our support of products running on Windows® 7 as of November 30, 2019. We have identified that you are using Windows® 7 to run one or more of your WK tax products. Wolters Kluwer's ability to sufficiently test products and diagnose software issues for customers using Windows® 7 will officially end November 30, 2019. As your software provider, we strive to keep our products and websites as secure as possible. We can only do that by supporting the most recent versions provided through our supported environment vendors, such as Microsoft. As stated on Microsoft's website, “while you could continue to use your PC running Windows 7, without continued software and security updates, it will be at greater risk for viruses and malware.” For WK customers, this means that our first release of the 2019 tax software, scheduled for late November 2019, will not be supported on the Windows® 7 operating system. In addition, customers using Windows® 7 who contact Wolters Kluwer Technical Support may be asked to upgrade their Microsoft® operating system if their issue cannot be reproduced with currently supported software or if the problem is determined to be linked to the use of Windows® 7. We urge customers using Windows® 7 to upgrade as soon as possible, so we can continue to provide the support you expect from Wolters Kluwer during the 2020 tax season. Please refer to the Upgrade Your Windows® 7 page for more detailed information and instructions on upgrading.

Update: Called ATX Support and Raymond got everything resolved in less than 15 minutes! Outstanding service and a great guy.

Does anyone else remember a point in time when you had to buy a TV gadget convert to digital TV, well there is nothing we can do but to accept change.

While I don't recommend using W7 after 2/20, even with the paid support, the truth is W7 does not end until 2/23 (because of the ability to pay for extended support), so the above policy is ----- (fill in term of laziness or misunderstanding).

We have been giving CDs with password-protected pdf's for some years now. What we are finding is that newer computers, for the most part, no longer come with optical drives! So we are slowly weaning clients into paper copies in person (or by US Mail) with digital copies (still pw-protected) via our file portal. I'm too cheap to buy that many thumb drives. CDs are different - by standard ones, by the 25 or 50 pack, with paper sleeves, and it's only five or six cents per client.

IT SUCKS! I remember how I had and liked Windows 98 in all my offices, and they did the same then. Imagine if Ford or GM did that...My 2004, F150 would be kaputz......ShisenFogel's...

Here in Mass, if we give a client something that, if they lose it, can expose their ssn's etc, *we* can get in trouble. Even if I mask ssn's on the returns, the pdf of the source docs (mostly) has ssn's all over the place. I kinds hate all the masking, frankly. One year we caught an erroneous W2 (ssn was wrong) only *because* we could see it. Couple other, similar, instances over the years. We'd never catch anything like those again, with all the ssn's masked on everything.

We bought custom printed CDs from Tenenz for about a buck each. We felt it was worth it for firm image. We looked at custom flash drives but never bought them due to price. I never password protected the PDFs, but I considered encrypting the CD or flash drive with a password, but I think I just ask each client if they want the PDF sent via our temporary portal at SendInc.com.