According to a few of my "ex" clients, that's what Turbo Tax gives them now or, when they come back to me, THEN. "All I have to do now is answer a few questions and it gives me all my money back.....well, most of it, AND it doesn't ask me for receipts!" Why did you come back? "IRS threw out some of my deductions." Like your cell phone to kept telling me you could deduct! Or that spot on the ceiling you look at each year when I ask for numbers. 50 % of them "tap dance" right back to me.
I feel my knowledge and good software balance my business. We expect the software to do the mundane stuff correctly and some of the more complicated calculations, but I should know, roughly, the end result of any figures it comes up with. If I start questioning the outcome of a tax return, or, when to add or discard forms the software neglects to acknowledge as necessary or not, I am relying entirely too much on the software.